Customer Advisor Outbound (all)

About the job

With us, you are encouraged to contribute and help shape the customer advisory of the future and the digitalisation of banking. We are looking for you: a personality who thinks ahead. Someone with whom we, as a team, can shape the future with fresh ideas, innovations, and passion. Come further.

What you achieve

• You contact existing as well as potential customers to arrange advisory appointments for our customer advisors
• You are allowed to conduct simple consultations and transactions and inform our customers about our services and products
• You work according to specified campaigns as part of an advisory network and efficiently process sales opportunities based on qualified potential analysis
• You are responsible for the high-quality and comprehensive documentation of CRM information as well as the generation of needs-oriented manual sales opportunities

What you bring

• Education: Completed vocational training (EFZ)
• Field: Commercial training and further education in the financial sector are advantageous
• Professional experience: At least 1 - 2 years in telephone or personal customer contact
• Enjoyment in actively expanding customer relationships, recognising customer needs, and daily telephone customer contact
• Experience in active telephone customer acquisition and development as well as a results-oriented, communicative, and professional manner
• A healthy amount of self-confidence and a winning personality
• Networked thinking, flexibility, and teamwork are among your strengths
• German (C1)
• French (ADVANTAGEOUS)
• Italian (ADVANTAGEOUS)

What we offer you

• Flexible workplace / Home Office: Individual possibilities for home office
• Childcare: up to CHF 300 per month and child for external childcare
• Occupational pension: Very attractive pension fund with above-average employer contribution
• Migros Bank: Accounts, mortgages, and financial services with preferential conditions
• Employee offers: Annual generous well-being credit

Recruitment process

• Pre-selection of applications
• Time-delayed video interview
• Interview with HR & specialist department
• Team introduction
• Offer & contract issuance (digital)

Contact
Ms Fabienne Klauser
HR Business Partner

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