Clerk / Officer Revenue Assurance (a) 50-70%

About the job

Workplace: Hirslanden Clinic Stephanshorn | St. Gallen 

Start date: by arrangement 

Type of employment: Permanent

Reference number: 71985 

As the largest medical network in Switzerland, we set standards with our clinics, outpatient surgery centres and emergency departments. First-class medical quality and the well-being of people are at the centre of everything we do.

YOUR TASKS

• Control and follow-up of patient and case data recorded by the scheduling department, guarantor clarification and recording
• Obtaining cost approvals (KoGu), including creation of KoGu’s for cantons for out-of-canton patients (manually or eKoGu)
• Obtaining information from service providers (report requests for issuing cost approvals, including report reminders and patience letters)
• Telephone advice to patients on insurance questions and insurance models
• Processing and forwarding of letters from guarantors as well as checking tariff-specific peculiarities in the VVG area
• Support of revenue management with various enquiries (e.g. cost estimates, service recording

YOUR PROFILE

• Commercial basic training (advantageous in healthcare)
• Knowledge of insurance (KVG, VVG, UVG) with experience in hospital or health or accident insurance
• Knowledge of the Swiss healthcare system
• Confident German in spoken and written form, other foreign languages desirable (English, French)
• Service-oriented, team-capable and responsible personality
• Assertiveness and high communication skills
• Independent and careful working style

Would you like to work in a dynamic and innovative environment where you can fully develop your strengths, know-how and skills? We create an inspiring environment where your ideas and contributions are valued and you have the chance to make a positive impact on people’s well-being.

OUR OFFER

• Motivated, innovative and experienced team 
• Possibility of up to 7 weeks’ holiday per year with the "Leisure Plus" model
• Free coffee, tea and mineral water
• Restaurant with up to 50% discount
• Public transport subsidy of 75% on the annual subscription
• Interesting career and development opportunities
• Further information about our benefits can be found HERE

For additional information, Sabrina Rett, Business Partner Revenue Management, at sabrina.rett@hirslanden.ch or Beatrix Zoppas-Sturzenegger, HR Business Partner, at beatrice.zoppas@hirslanden.ch will be happy to assist you. We look forward to hearing from you.

Please note that we cannot consider paper dossiers (which will not be returned) or applications by e-mail. Please apply exclusively online via the tool.

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