Patient Hospitality Staff 60-80%

At cereneo, we set new standards in neurological rehabilitation. As one of the world’s leading clinics, we pursue a clear goal: We enable our patients to achieve the highest level of independence, quality of life, and personal freedom.

With innovative, individualised therapy programmes, we accompany people on their journey back to a self-determined life – whether after a stroke, a brain injury, or neurological diseases such as Parkinson’s or multiple sclerosis. We care for patients from Switzerland as well as from around the world in a unique, interdisciplinary environment.

Your mission
You create unforgettable service experiences and are the friendly face of our clinic. With your sensitivity to people, you ensure that our patients and guests feel completely comfortable and well cared for.

You keep the service processes running, think ahead, pitch in, and work hand in hand with various teams. In doing so, you build genuine relationships and actively contribute to making every stay with us something special.

• Ensuring professional service of food and drinks in patient rooms as well as in the restaurant. You take care of the preparation and follow-up of meal services including meal orders (breakfast, lunch, and dinner)
• You operate the cafeteria and ensure smooth processes in the service area
• You ensure order and cleanliness in patient rooms, the restaurant, and the clinic
• Support with logistical processes such as bed and terry cloth linen changes, soiled laundry
• Accompanying patients to therapy
• You create a pleasant atmosphere and actively participate in events
• You are an important contact person for patients and guests
• Recognising needs and professionally forwarding them to the appropriate departments
  

Your working days and hours
Shifts between Monday and Sunday in a two-shift system 06:30–15:25 or 11:00–20:10.

• Initiative, commitment, and flexibility
• Helpful and outgoing personality
• Experience in hospital care and/or service is an advantage
• Empathetic personality
• Good German and English skills
• Additional foreign language skills are an advantage

• Modern infrastructure: Perfectly located work environment with views of Lake Lucerne, Pilatus, and Rigi.
• Development: Personal training and development opportunities.
• Social benefits: Good social benefits (non-occupational accident insurance, employer contribution to pension fund 60%).
• Parking & public transport: Free parking spaces and access to e-charging stations, subsidy for public transport.
• Catering: Lunch voucher with 50% employer contribution, free coffee, tea, water & fruit.
• Daycare: Discount for our affiliated daycare centre.
• Discounts: Various discounts for leisure activities.
• Fitness: Use of fitness equipment.

Our corporate culture:

• EXCELLENCE: Use of the latest research findings and first-class service
• WARMTH: We are always fully committed. This naturally includes sincere interaction with our patients, but also among our staff
• MOTIVATION: Achieving goals together and supporting patients to improve their quality of life
• TEAMWORK: Reliability and mutual support within the team
• INNOVATION: Research and testing of new therapeutic approaches and devices

If you are an open, committed personality who enjoys working in an interdisciplinary team and wishes to continuously develop, we look forward to your application. Become part of our team and actively shape the future of neurological rehabilitation.