Clerk in the Billing Office (m/f/d) 80 - 100%

About the job

The St.Gallen Municipal Utilities are the reliable partner for the population and economy of the city of St.Gallen as well as partly the region in the supply of energy, water and fibre optics. For our Finance and Services department, Customer Service division, we are looking for a

Clerk in the Billing Office (m/f/d) 80 - 100%

This is what you will do

• Handling of telephone and written customer enquiries as well as correspondence
• Creation, checking and modification of invoices as well as processing of credit notes and additional charges
• Competent advice and support for our customers on energy, water and tariff issues
• Assistance with consumption control and billing of around 70,000 energy and water meters
• Taking on a variety of administrative tasks and supporting the smooth operation of the billing office

This is what you bring with you

• Commercial basic training EFZ or an equivalent qualification.
• Experience with specialist applications innosolvenergy and Abacus is an advantage
• Solid user knowledge of MS Office programmes.
• Structured, precise and efficient way of working
• High customer and service orientation as well as polished manners

This is what we offer you

• An exciting and varied range of tasks in a dynamic energy supply environment – hands-on for the energy transition in the city of St.Gallen
• Extensive support during the induction period as well as collegial cooperation with the entire team
• Appreciative working atmosphere and a first-name culture
• Good opportunities for professional and personal development
• At least five weeks of holiday, discounts on public transport and an attractive pension scheme await you

Please submit your complete application documents online.

Your contact: For technical questions, please contact Silvio Hürlimann, Head of Billing Office, 071 224 55 55

We look forward to your application.

St.Gallen Municipal Utilities www.sgsw.ch