Team Leader - Spitex Dispatch 100%

Senevita is the largest integrated provider of services for the elderly and employs around 4,000 people. Outpatient and inpatient services seamlessly merge. While the Senevita locations stand for independent assisted living and comprehensive care, Senevita Casa is the leading provider of private Spitex services throughout Switzerland.

For our private Spitex Senevita Casa Bern in Muri b. Bern, we are looking for a immediate or by arrangement a

Team Leader Dispatch Spitex 100%

• Management of the dispatch team
• Leading a motivated team of currently 11 employees
• Promoting the employees
• Personnel planning
• You are responsible for operational planning in the canton of Bern and ensure that our employees are optimally deployed
• Dispatch and coordination
• Planning assignments taking into account the needs of customers and employees as well as legal requirements and economic aspects
• Active communication and coordination with employees, customers, referrers, and other stakeholders
• Quality assurance
• Development and monitoring of processes in the Bern planning center
• Ensuring high quality standards of our services
• Introduction of new employees
• You ensure smooth onboarding and integration of new team members so that they quickly feel comfortable and can independently take on their tasks.
• Interdisciplinary collaboration
• Contact person for managers of the Spitex locations in Biel, Thun, and Bern
• Coordination and exchange to optimize collaboration
• Internal information flow
• Promoting smooth exchange between site management, nursing management, employees, and customers
• Transparent communication within the team

• You have training as a commercial clerk with further training as a dispatcher or a degree in business administration or a similar field.
• Experience in leading teams is an advantage
• Ideally, you know the deployment planning software Perigon and have experience in healthcare
• Good IT user skills
• Strong organizational talent: You like to work independently, efficiently, and have a quick grasp
• You have an analytical mindset and a high level of logical understanding
• You are team-oriented and used to making agreements within the team
• High customer and service orientation
• Patient, warm, committed, and reliable personality
• Very good German and French skills are a basic requirement

• Our priority is personal customer care and continuity
• A cheerful, committed, and young-at-heart team full of enthusiasm
• Flexibility: We value diversity and individuality. Our work environment allows you to bring your interests into your professional everyday life.
• Team-oriented corporate culture: With us, you work in a motivated team where collaboration and shared success are paramount
• Unique culture and various generous employee events and benefits
• Various discounts (fuel, supplementary insurance, half-fare fitness, pharmacy, etc.)

You are empathetic, your passion is for people, and you demonstrate resilience? Then you are exactly right with us!

We look forward to your online application