Head of Fraud Services 80 - 100 %

About the job

Types of fraud are constantly evolving, and with them grows the importance of effective fraud prevention. Are you ready to help build a new Fraud Services team from the ground up and actively shape the future of Fraud Management at Valiant?

• lead the Fraud Services team both professionally and personally, ensuring the achievement of quality and quantity targets
• actively participate in shaping and defining the establishment of the new Fraud Services team from the outset
• be responsible for and contribute to the operational day-to-day business in Fraud Management
• ensure compliance with regulations, uniform processes, standards, and risk mitigation measures, as well as their optimisation in the area of Fraud Management
• manage collaboration with relevant stakeholders such as Digital Banking, Product Management, Legal, and CISO to ensure smooth information flow
• work closely with Risk Owners, prepare and present status and risk reports, and represent Valiant Bank in projects and specialist committees related to fraud

• an appropriate education at university or university of applied sciences level
• proven leadership experience in a similar role
• comprehensive know-how in Fraud Management, preferably from the financial services sector
• expertise in regulatory requirements, especially FINMA guidelines
• a strong analytical and conceptual mindset, result orientation, and excellent communication skills
• fluent French and conversational English skills
• high motivation to actively shape and further develop the area of Fraud Management
• confident and persuasive demeanour as well as assertiveness