Customer Advisor Benefits Daily Sickness Allowance (a) 80-100%

Customer Advisor Benefits Daily Sickness Allowance (a) 80-100%

You want to take the opportunity to start in daily sickness allowance or are already a professional and you thrive when you can contribute to customer support? Then Melissa and her 9-member team look forward to your application as a Customer Advisor (a).

What to expect

• Independent handling of personal injury cases in collective daily sickness allowance including medical assessment
• Regular telephone communication with insured persons and employers as well as handling standardised and individual correspondence
• Collaboration with internal departments such as Case Management, consulting doctors, UVG team, sales and specialist management
• Written clarifications with treating doctors, social insurances as well as accompanying and supporting customer visits
  

What you bring

• Commercial or equivalent basic training
  
• Practical experience in the insurance industry or in the field of customer support
• Confident German language skills, both spoken and written
• Foreign language skills in French, English or Italian are an advantage
• Strong communication skills, team spirit as well as a pronounced customer orientation and resilience
  

Do you have questions about the application process?

Nadja Kuonen HR Consultant 058 340 62 67 Job ID: 34582

Outstanding Employer

Helsana is repeatedly recognised in the areas of health promotion, recruiting quality, and work-life balance.