International Customer Service Clerk (a) 80-100%

Outstanding solutions in the machinery industry have one thing in common: they are always created through above-average performance, exceptional technology, and a high degree of creativity. And it is precisely with this that NUM has made an excellent name for itself worldwide in the tool and machine industry. We develop complex, customized CNC automation solutions that guarantee the highest added value for both the machine manufacturer and the user. NUM's successes are decisively driven by the know-how and personal commitment of our employees.

Is international administration your world and are you interested in a varied task? Are you looking for a company where you can develop further, both professionally and personally? You are not looking for a monotonous clerk job, but something special in an extraordinary environment and in a great team? Yes, then we can offer you a cool job in this area. Just get in touch and find out more…

International Customer Service Clerk (a) 80-100%

YOUR TASKS

• Contact person for international customer inquiries by phone or via our helpdesk and ensuring competent customer support
• Coordination and handling of respective customer concerns from inquiry to solution
• Responsible for the administrative order processing from the receipt of defective products to the delivery of new spare parts
• Management of the local spare parts warehouse (exchange process with the international central warehouse)

YOUR PROFILE

• Completed commercial or technical-commercial vocational training as well as several years of professional experience, preferably in the machinery industry
• Experience in the technical customer service environment (service)
• Good Microsoft Office and ERP knowledge, preferably SAP
• Good German and English skills, both spoken and written, are required; French or other languages are helpful

OUR OFFER

• Responsible, independent area of responsibility in an international environment
• Professional development opportunities
• Flexible working hours and progressive employment conditions
• Flat hierarchies and short decision-making paths as well as a "du" culture throughout the company
• Collegial and family atmosphere with an enthusiastic team
• Lunch room with catering concept as well as free parking spaces
• Workplace a few minutes' drive from St. Gallen as well as good public transport connections

We look forward to receiving your application documents by email at bewerbung(at)num.com, for confidential review. For any questions, Jürg Sommerhalder, Tel 071 335 04 11, is happy to assist.

At NUM, direct applications are preferred.

NUM AG

Jürg Sommerhalder

HR Business Partner

Battenhusstrasse 16

CH - 9053 Teufen

Phone: +41 71 335 04 11

Email: bewerbung(at)num.com

Download the job description as PDF 301986