Head of Sales & Marketing 100%

About the job

e-mergency combines digital emergency and crisis management, structured action instructions as well as alerting and communication in one app - intuitively operable, highly customisable and 100% Swiss Made. Over 275 organisations with more than 130,000 users in Switzerland and the DACH region, from universities to companies to public institutions, trust our digital solution.

As a small, dedicated team, we combine technological excellence with a personal touch, flat hierarchies and a lot of personal responsibility. With e-mergency, we do not offer just any product: Our solution supports organisations in better protecting people in emergency and crisis situations, informing them faster and remaining operational.

For our next growth phase, we are looking for a personality who will be responsible for Sales, Customer Success and Marketing, lead our small Sales/CSM and Marketing team, and shape the commercial development of e-mergency together with the CEO.

What you will enjoy:

• Overall responsibility for Sales, Customer Success and Marketing as well as leadership and development of the Sales/CSM and Marketing team
• Active involvement in Sales from handling B2B leads through product demos and offers to contract conclusion
• Development of existing customers with a focus on customer retention, expansion and long-term partnerships
• Joint development of growth, market and expansion strategy with the CEO, including future DACH expansion
• Planning and further development of marketing, lead generation, positioning and go-to-market together with our marketing expert
• Further development of relevant processes and key figures to manage the commercial area

What you bring:

• Several years of practical experience in Sales, Customer Success Management and/or customer service
• Strong customer and sales orientation as well as enjoyment in working operationally with customers
• Entrepreneurial mindset, initiative and interest in actively shaping growth and market strategies
• Completed higher education or further training in business administration, e.g. in business administration, business informatics, sales or marketing
• Enjoyment in leading and developing a small team, leadership experience is an advantage
• Digital affinity and interest in software, experience in the B2B/SaaS environment and/or B2B marketing is an advantage
• Experience or industry knowledge in security, emergency or crisis management is an advantage
• Confident communication in German, preferably also Swiss German, good English skills; additional national language (FR/IT) is an advantage

What we offer you:

• A strategically relevant key role with plenty of scope for design
• The opportunity to contribute to a meaningful product with direct benefits for the safety of people and organisations
• Direct influence on growth, market and expansion strategy
• A small, well-coordinated team, short decision-making paths and a culture of equality
• Interesting customers from a wide range of industries in Switzerland and the DACH region
• Flexible working hours with up to 60% home office and at least 40% presence in the office
• Modern offices in a prime location in Baar
• Financing of the GA for your individual mobility

Sounds interesting? Then tell us what experience and skills you bring, why you want to further develop our commercial area and what motivates you about e-mergency. We look forward to receiving your CV and application.