Apprenticeship as an IT Specialist EFZ, Platform Development

About the job

The IT Services of the City of Thun (IDT) are a central service provider for the city administration of Thun, the Thun public schools, and for third-party clients, such as regional municipalities. The IDT currently supports and maintains around 4,300 workstations, 215 servers, 4,800 user accounts in the education network, and 800 user accounts in the administration area.

At the IT Services Thun, you will gain an exciting insight into the diverse tasks of the city and help support them with our innovative IT solutions.

From 1 August 2027, we offer an apprenticeship in the IT Services

• Receiving and processing hardware, software, and network issues via telephone or ticket system
• Preparing and installing IT workstations
• Assisting with the analysis, resolution, and documentation of ICT problems
• Supporting the ordering process and handling warranty cases
• Assisting with the recording of access permissions
• Updating and recording knowledge entries on IT topics and creating new process descriptions

• Preferably a school leaving certificate at secondary or intermediate school level with 10 years of schooling
• Interest in IT and new technologies
• Confident German language skills in spoken and written form as well as good English skills
• Creativity in problem-solving and a quick grasp of new concepts
• Reliable, conscientious working style and willingness to learn new things
• Open-minded and helpful personality with enjoyment in contact with people

• 4-year training including an external basic school year in Bern
• Practical training in the areas of operation, maintenance, installation, and planning
• 7 weeks holiday, 41-hour working week
• Financial contribution for school materials and travel expenses
• Events and activities for apprentices
• Discounted subscription at the city library, free entry to Strämu, Schwäbis, and the artificial ice rink