Head of Fraud Services 80 - 100 %

About the job

Head of Fraud Services 80 - 100 %

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You will

• lead the Fraud Services team both professionally and personally, ensuring the achievement of quality and quantity targets
• actively help shape and influence the establishment of the new Fraud Services team from the outset
• be responsible for and participate in the operational day-to-day business of Fraud Management
• ensure compliance with regulations, uniform processes, standards, and risk mitigation measures, as well as their optimisation in the area of Fraud Management
• manage collaboration with relevant stakeholders such as Digital Banking, Product Management, Legal, and CISO to ensure smooth information flow
• work closely with Risk Owners, prepare and present status and risk reports, and represent Valiant Bank in projects and specialist committees related to fraud

You bring

• an appropriate education at university or university of applied sciences level
• proven leadership experience in a similar role
• comprehensive know-how in Fraud Management, preferably from the financial services sector
• expertise in regulatory requirements, especially FINMA guidelines
• a strong analytical and conceptual mindset, result orientation, and excellent communication skills
• fluent French and conversational English skills
• high motivation to actively shape and further develop the Fraud Management area
• confident and convincing manner as well as assertiveness

What you should know

We offer

Tasks
We offer exciting and varied tasks for employees who want to help shape, simplify, and enthusiastically initiate ideas.

Culture
We are straightforward and clear, treat each other as equals, and maintain a collegial and friendly culture.

Organisation
We are a medium-sized company with flat hierarchies and manageable processes.

Development
We invest in the development of our employees and promote our talents.

Flexible employment conditions
We offer our employees modern and flexible working time models such as working from home, flexible working hours, part-time work (also in leadership roles), purchase of additional holidays, unpaid leave, sabbaticals, etc.

Special conditions
We grant our employees various benefits such as special conditions on all banking services, discounted purchase of REKA credits, employee referral bonuses, 100% continued salary payment during military service, maternity, paternity, and illness.

Your next step

Does this challenge appeal to you? We look forward to receiving your application.

Questions about the application process

Sonja Brechbühl

031 310 73 06

Questions about the position

Tendak Topbhutsang

Head of Customer Centre

031 320 94 20

tendak.topbhutsang@valiant.ch

About us

Valiant is an independent Swiss financial services provider operating exclusively in Switzerland. It offers private customers and SMEs a comprehensive, easy-to-understand range of financial services. Valiant is locally anchored in the following 15 cantons: Aargau, Basel-Landschaft, Basel-Stadt, Bern, Fribourg, Jura, Lucerne, Neuchâtel, Schaffhausen, Solothurn, St. Gallen, Thurgau, Vaud, Zug, and Zurich. Additionally, it is present throughout Switzerland thanks to innovative digital services. Valiant has a balance sheet total of 38.2 billion Swiss francs and employs around 1,200 staff – including over 70 trainees.