Head of Internal Sales & Customer Service w/m/d 80 - 100%

LANDI Schweiz AG

Dotzigen

Key information

Publication date:01 October 2025
Workload:80 – 100%
Place of work:Dotzigen

Job summary

Join LANDI Schweiz AG as a Sales and Customer Service Leader! Enjoy a dynamic work culture and great benefits.

Tasks

Lead and manage a team of 15 staff across 3 direct reports.
Support regional sales leaders with strategic insights and analysis.
Create materials for LANDI's trade fair and lead projects effectively.

Skills

Experience in sales, marketing, or administration required.
Strong German communication skills and basic French proficiency.
High social competence and a team-oriented personality.

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Personnel, professional and organizational leadership of 3 direct reports with a total of 15 employees
Supporting area and regional sales managers
Analyzing sales data, returns, defects and special incidents to support decision-making
Preparing documents and aids for the LANDI purchasing fair
Leading projects/subprojects and participating as an active member in various projects
Representing the head of sales in their absence

Education and training in sales, marketing and/or administration
Leadership experience and practical experience in retail
Confident German skills and target group-oriented communication skills; French skills for simple conversations
High self- and social competence as well as a convincing, beneficial, empathetic and team-oriented personality

A challenging and responsible leadership role with scope for design
An open, honest and down-to-earth corporate culture
High personal responsibility and development opportunities
Good employment conditions and attractive employee benefits
Modern infrastructure and an openly designed workplace
Individual and targeted training opportunities
Public transport nearby, free parking spaces
At least 28 days of vacation

LANDI Schweiz AG, as a Swiss wholesale company in the areas of garden, agriculture, small animals, household, beverages, do-it-yourself and leisure articles, ensures the success of LANDI sales outlets throughout Switzerland within the framework of marketing and service organization. Our headquarters are located in Dotzigen.

For this lively area, directly reporting to the head of sales, we are looking for an experienced personality as Head of Internal Sales & Customer Service.

For questions or further information, you can reach Fabienne Lanz, Head of HR, at +41 58 433 97 30.