Application Operations Engineer

Nidau

Key information

Publication date:11 December 2025
Workload:100%
Place of work:Nidau

Job summary

Join Quickline, a leading Swiss provider of entertainment and communication. Experience a dynamic work environment with opportunities for innovation and growth.

Tasks

Serve as a contact for complex 2nd-level tickets impacting our central systems.
Quickly respond to system alerts, identify causes, and restore services.
Share knowledge with the team and maintain clear documentation.

Skills

Completed IT education or equivalent experience required.
Experience with application analysis and log reading preferred.
Basic software development knowledge, ideally in .NET or SQL.

Is this helpful?

Nidau80-100%

Quickline is one of the leading providers of entertainment and communication in Switzerland. Based on our values of entrepreneurial spirit, customer proximity, and reliability, we want to inspire customers with commitment and innovative spirit and shape the future. In a very competitive, change-intensive market environment, we stand for telecommunications with heart.

Application Operations Engineer

Your area of responsibility and design

You are the contact point for complex 2nd-level tickets (Jira) concerning our central systems (OSS/BSS) – you analyze, solve, and document
For deeper problems, you transfer issues to problem or service disruption management
If our monitoring system reports a disruption, you react quickly, find the cause, and restore everything
Your knowledge does not belong in a drawer: you share it within the team and keep it well documented
You work closely with 1st- and 3rd-level support
When it gets critical, you ensure that all parties involved are informed in time
Looking for variety? With us, you can also dive into exciting projects and actively participate

What you should bring

A completed education in computer science or a comparable qualification
You have completed or are currently attending a higher technical school
Initial experience in application analysis, reading logs (e.g., with Splunk), and system monitoring (e.g., with Zabbix) is ideal
You bring basic knowledge in software development – ideally in the .NET environment or with MS SQL Server or other relational databases
You are curious, want to develop further – but routine tasks do not scare you
You are willing to perform on-call duty
Very good German skills and good English skills complete your profile

What we can offer you

A broad field of activity in a dynamic SME with a refreshing spirit
The opportunity to take responsibility, help shape, implement independently, and grow from it
Open, collegial exchange as well as committed colleagues
Best infrastructure at the beautiful Lake Biel and in close proximity to Biel train station

We want to fill this vacancy without external personnel service providers.