Service Advisor 100% (m/f)

03 September 2026
100%
Bern-Wankdorf

About the job

Put your professional future under a lucky star.

Merbag is an internationally operating company with 64 locations in 5 European countries and employs around 4400 staff. In Switzerland, Merbag is the largest Mercedes-Benz dealer with 28 locations and around 1400 employees, and the third largest employer in the Swiss automotive industry.

We see our employees as the most important success factor. That is why you benefit from contemporary, modern working conditions and numerous benefits at Merbag.

To strengthen our team, we are looking immediately or by arrangement for our Passenger Car Centre Bern for a competent and experienced person as Service Advisor 100% (m/f).

Your tasks

Advising and supporting our customers and business partners from appointment scheduling to vehicle handover
Preparing cost estimates, recording and processing workshop orders up to invoicing
Responsible for smooth warranty processing
Initiating appropriate repair measures and monitoring deadlines
Checking the completeness and quality of the work performed

Your profile

Completed basic automotive technical training as well as additional commercial training/continuing education
Experience in a similar role
Competence in customer advice/support
Good MS Office user skills
Very good German skills as well as good spoken knowledge of at least one foreign language (E/F/I)
Strong communication skills, pleasant manners and customer-oriented appearance
High commitment, teamwork and flexibility
Organisational talent, resilience as well as networked and solution-oriented thinking and acting

Our benefits

6 weeks holiday
Private accident insurance with worldwide coverage
Monthly sponsorship contribution when leasing a new Mercedes-Benz or smart car
Participation in a fitness annual subscription
Financial recognition for employee loyalty every 5 years
Attractive discounts with numerous suppliers, insurers and service providers

Have we piqued your interest?

Then we look forward to receiving your complete application with photo.