Senior Consultant 80-100% (w/m/x)

About the job

Gold Interactive is the Zurich agency for Brand Experience. We combine brand management, UX design and data into digital experiences that make brands tangible and measurably effective. User-centred, data-driven and ready for a world where AI has a say. Gold is a member of Union Group AG.

As a Senior Consultant, you are the first point of contact for your clients – not only in the project but throughout the entire collaboration. You understand their business before proposing solutions and guide them with a clear stance through strategy, concept and implementation.

Responsibilities

• You manage your own portfolio of clients and are the first point of contact for your clients – beyond the individual project.
• You actively contribute to new business: you maintain your network, approach potential clients and are responsible for pitches – from concept to presentation to the client.
• You listen before proposing solutions: you clarify briefings, ask the right questions and question assignments if they do not lead to the goal.
• You advise on brand management, UX and data-driven optimisation and translate business goals into projects that design and development can work with.
• You recognise where your clients have further needs and involve the sister agencies of Union Group AG, for example for content marketing or software development.
• You proactively bring ideas to your clients, for example about new possibilities through AI and automation.
• You are responsible for quotes, budgets and deadlines – realistically, with regard to the client’s budget, and you deliver what you promise.
• You moderate workshops, preferably on-site at the client, and develop solutions together with clients and the team.
• You pass on your experience to Junior Consultants.

Qualifications

• Several years of experience in consulting or project management, ideally in a digital agency.
• Solid understanding of AI, UX, brand management and web technology. You do not have to design or programme yourself, but you understand what your team needs.
• Experience with analytics and KPIs: you can measure impact and explain it to your clients.
• You build relationships with people, not just companies. You are interested in your counterpart and know what concerns your contacts.
• You are reliable and quickly reachable – and pick up the phone or visit where others write an email.
• You lead clients confidently, even in difficult conversations, and accept criticism instead of rejecting it.
• You are curious, follow developments in the industry and around AI, and try out new things yourself.
• Fluent German in spoken and written form, good English.

Benefits

• Clients who appreciate quality and projects with substance from industries such as hospitality, tourism, banking and insurance.
• A small team with short communication paths where your voice counts.
• The support of a group of around 100 employees, with whom you can advise clients more holistically.
• Targeted development of your consulting skills.
• Home office

We look forward to receiving your complete application! You can attach certificates and diplomas to your CV or cover letter.