Technical Customer Support Specialist (80-100%)

In this versatile role, you will be the central contact person for our customers and partners in Switzerland at our location in Granges-Paccot (Fribourg).

You will handle enquiries independently and thus contribute daily to high customer satisfaction.

You take on an important liaison role between customers, sales, and internal specialist departments. Whether complex HVAC applications, technical quotations, or demanding product enquiries: you bring in your expertise and ensure that challenges turn into successful solutions.

This role suits you if you enjoy solving technical challenges, like daily customer contact, and want to directly shape sales success with your contribution. 

• Advising and supporting our business partners and customers across our entire product range - by phone or email.
• Independent processing of customer application and quotation enquiries with appropriate support from product management.
• Participation in the successful introduction of new products and ensuring the availability of current sales aids.
• Technical support for our field service team.
• Active contribution of your experience from customer enquiries to continuously develop technical support, processes, documentation, and tools.

• Completed vocational training in the HVAC, building automation, or electrical sector.
• Solid practical experience in the HVAC and/or building automation industry and several years of experience in customer support.
• Native French speaker with very good German skills.
• Confident use of common Microsoft Office applications.
• You enjoy working in a team and build constructive relationships with customers, sales colleagues, and internal specialists.
• Willingness for occasional travel and representation duties.

Intelligent buildings are created by committed people. We bring talented people together and create an environment where they can succeed. At Belimo, respect, trust, and mutual support across departmental boundaries help turn ideas quickly into practical solutions. Because together we achieve more than we could ever achieve alone. 

Belimo is the world market leader in the development, manufacture, and distribution of actuators for the energy-efficient control of heating, ventilation, and air conditioning systems. Damper actuators, control valves, sensors, and meters form our core business. Founded in 1975, the company has been listed on the Swiss stock exchange (SIX) since 1995.

At Belimo, we believe in fair, equitable, and competitive remuneration. We offer a salary that corresponds to your skills, experience, education, and place of work. In addition to remuneration, you benefit from comprehensive additional benefits that support your mental, physical, financial, and social well-being. Belimo is proud to be an employer that promotes equal opportunities.