Appointment Setter: Technical Sales 80% - 100%

About the job

Würth AG supplies craftsmen from all industries with quality products and coordinated system solutions for workshops, storage, and on the go. The versatile range includes over 150,000 items: from screws, dowels, and fittings to tools, machines, chemical-technical products, and occupational safety, as well as vehicle equipment and warehouse management. Established since 1945 and based in Switzerland since 1962, Würth AG offers customised solutions aimed at making everyday life easier for its partners. Würth AG, headquartered in Arlesheim (BL), is a company within the globally active Würth Group.

Responsibilities

As a door opener for technical sales, you are a central link between our customers and the technical key account managers (TKAM). In this role, you work 100% by telephone in the internal sales department and contribute directly to sales success.

• Telephone contact with engineers, planners, architects, and project managers
• Arrange and coordinate qualified appointments for the technical key account managers (TKAM)
• Clarify needs and project potential in advance to ensure each TKAM appointment is optimally prepared
• Use scripts provided by the TKAM on products & technical services purposefully
• Familiarise yourself with assortments (dowels, fire protection, TGA, timber construction) and conduct confident telephone conversations
• Provide the responsible TKAM with all relevant information for a successful conversation
• Careful documentation of sales activities in the system

Requirements

• Completed basic education: commercial, sales, or technical (e.g. commercial apprenticeship with federal certificate, retail apprenticeship with federal certificate, craft-technical apprenticeship with federal certificate)
• Business fluent German at native speaker level – dialect secure and clear expression
• Technical understanding and enjoyment in quickly grasping and explaining construction and fastening topics
• Confident and likeable telephone manner – enjoyment in conversation
• Perseverance and resilience – motivation even after a no
• Basic craft-technical education or experience in construction, craft, or fastening technology
• Experience dealing with engineers, planners, architects, or in construction
• Knowledge of French and/or Italian for deployment throughout Switzerland
• Proven success in appointment setting, outbound, or customer dialogue
• Further training in sales or technology (e.g. sales specialist with federal certificate)
• Initiative: contributes own ideas and optimises scripts and approach

We offer

• Permanent employment, workload 80% - 100%, purely telephone-based internal sales activity
• Attractive salary package: fixed salary plus performance-related component
• Regular office hours with core times for telephone availability of the target group
• Office location Würth Switzerland / Basel-Liestal region – no field service
• Structured technical introduction to assortments, products, and scripts by technical sales
• Informal "du" culture throughout the company
• Continuous development opportunities through our feedback culture and flat hierarchies
• Versatile internal training offers via the Würth Academy
• Attractive social security benefits and a family-friendly working environment
• Great flexibility in everyday work through mobile office, flexible working hours, and much more