DC Bank
Bern
Private Customer Advisor: Cash Service and Customer Zone (m/f/d)
- 18 September 2026
- 100%
- Permanent position
About the job
Private Customer Advisor: Cash Service and Customer Zone (m/f/d)
You act independently and are the first point of contact in customer support.
Full-time, 100%
Immediate
Bern
Experienced
Are you looking for a varied role with customer contact? Do you want to take responsibility and explore new ways of customer engagement with a dynamic team? Then you are right with us!
DC Bank is a bank like no other: it was founded in 1825 by the City of Bern and has been an institution of the Burgergemeinde Bern since 1852.
With us, employees actively shape the future. We create and pursue opportunities that advance our customers in the long term. As one of the oldest financial institutions in Switzerland, we focus on asset management and portfolio-related wealth advisory as well as regional mortgage business, mainly for private customers.
We offer a straightforward and dynamic working environment with room for professional and personal development as well as a collegial and motivated team.
With us, employees actively shape the future. We create and pursue opportunities that advance our customers in the long term. As one of the oldest financial institutions in Switzerland, we focus on asset management and portfolio-related wealth advisory as well as regional mortgage business, mainly for private customers.
We offer a straightforward and dynamic working environment with room for professional and personal development as well as a collegial and motivated team.
Your Opportunities
- In our stylish customer zone, you are the first point of contact for our customers
- You manage and are responsible for the Cash Desk (cash transactions, safe deposit boxes, and more)
- You support and advise customers at the counter or from the office on comprehensive banking matters and our diverse range of services
- You actively manage a team customer portfolio
- You take on various administrative tasks
You Bring
- A completed banking apprenticeship with professional experience
- Enjoyment in customer consulting
- A professional and friendly demeanour
- A committed and careful working style
- Very good German skills (foreign language skills in English and French are an advantage)
- Any experience with the Finnova and Finfox systems (advantageous)
Additional Benefits
Industry-standard employment conditions and social benefits
A centrally located workplace in Bern city centre
Flexible working hours, possibility for occasional home office as well as 25 - 35 days of holiday
Preferential conditions for the bank's own service offerings, numerous special offers for employees of the Burgergemeinde Bern
Do you have questions about the position?
Leon Maarsen
Head of Private Customers Classic
+41 31 328 85 13
Here is how it continues
We will contact you promptly as soon as we have carefully reviewed your application.
We will contact you promptly as soon as we have carefully reviewed your application.
