Call Agent in Biel (m/f/d) – 100%

29 May 2026
100%
Permanent position
Biel

Job summary

Your communication talent is in demand! Join us as a Call Agent in Biel.

Tasks

Engage and support customers by handling inquiries.
Process orders efficiently to ensure smooth operations.
Manage complaints, prioritizing customer satisfaction.

Skills

Fluent in German and French; strong communication skills required.
Familiarity with CRM systems for efficient work.
Ability to express oneself clearly in both spoken and written forms.

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About the job

Your communication talent is in demand!

Customer orientation and communication skills are your great talents? Then we are looking for you as a Call Agent in Biel! In this long-term temporary position with the option of permanent employment, you can get started in a dynamic environment and prove your abilities.

Look forward to a modern working environment where quick decisions and a positive team atmosphere shape your everyday life. Biel also offers a multicultural environment – perfect for communicative personalities. With selected ag, you have a reliable partner by your side who accompanies you on your journey – from application to possible permanent employment.

selected ag – Your voice makes the difference.

selected ag – Your home advantage in Biel

We are the experts in placing customer service talents like you. As a regional recruitment consultancy in Biel, we know the best employers who rely on communicative professionals.

Committed: We find long-term assignments for you with the option of permanent employment.
Network: We open doors for you at attractive companies in the Biel region.
Efficient: We take care of the paperwork so you can get started right away.

Your tasks: Enthuse and support customers

Customer advice: You take telephone enquiries and ensure that concerns are resolved quickly and competently.
Processing orders: You take care of recording and handling orders so that everything runs smoothly.
Complaint management: You find solutions for customer concerns because customer satisfaction is your focus.

What you bring:

Language skills: You speak fluent German and French – both are indispensable in customer contact.
Communication strength: You can express yourself clearly both orally and in writing – a must in your job.
IT affinity: You are familiar with common CRM systems so you can work efficiently.

Why this job is your next step:

Long-term perspective: You start in a temporary assignment with the chance of permanent employment.
Modern environment: You work in a dynamic team with modern tools and processes.
Central location: Your workplace is in Biel, so you are optimally connected.

Ready to show your communication strength?

Apply now directly online or contact Enver Beluli – we look forward to hearing from you!

Your contact:

Contact person: Enver Beluli

Email: e.beluli@selectedjobs.ch

Online application: selectedjobs.ch/all-jobs