Pistor AG
Zürich
Yesterday
Specialist ALV / KAST 80 - 100 %
- 10 February 2026
- 80 – 100%
- Permanent position
- Zürich
Job summary
Join the Amt für Arbeit (AFA) in Zurich, supporting the community. Embrace a role that values work-life balance and fair conditions.
Tasks
- Independently manage diverse insurance cases based on legal guidelines.
- Draft legally compliant decisions and gather relevant documents.
- Collaborate with insured individuals and various stakeholders.
Skills
- Completed commercial training or equivalent, plus 3 years of experience.
- Strong MS Office skills and fluent German communication.
- Logical thinking and efficient working style.
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About the job
We work for the population and companies in the Zurich economic area, contribute to favorable framework conditions, bring job seekers and employers together, and advocate for fair and contemporary working conditions in companies.
Specialist ALV / KAST 80 - 100 %
In the interest of employees and companies, the Office for Labor (AFA) helps to strengthen the Zurich location. The labor market policy competencies are bundled in the AFA. Around 650 employees work at more than 20 locations. The Unemployment Insurance Department (ALV / KAST) of the AFA ensures uniform enforcement of the federal law on compulsory unemployment insurance and insolvency compensation at the cantonal level. To strengthen the existing ALV teams "Team B" & "Team C" we are looking for a committed personality immediately or by arrangement.
Your area of responsibility
Your tasks:
- independent handling of diverse insurance cases (sanctions & decisions regarding entitlement as well as waiver requests) based on the relevant legal foundations
- drafting of appealable decisions
- obtaining relevant documents and conducting interviews with insured persons
- contact with the insured, employers, unemployment insurance funds, regional employment centers (RAV), as well as other internal and external offices
Your profile
Your profile:
- completed 3-year commercial basic training or an equivalent education
- at least three years of professional experience in qualified case processing in the (social) insurance environment
- completed further training in the field of social insurance is an advantage
- very proficient user knowledge in MS Office
- confident (both spoken and written) in the German language
- skilled interaction with various stakeholders
- logical-analytical thinking ability and efficient working style
What we offer
We offer:
- meaningful and interesting activity with high personal responsibility
- attractive employment conditions according to cantonal guidelines
- modern workplace near Zurich Oerlikon train station
- possibility of home office
- well-developed social benefits according to cantonal personnel law
- contribution to meal costs (lunch check)
You appreciate a lively environment and fair conditions? Then we should definitely get to know each other – Mr. Lucas Palmeiro, Head of Team B, phone 043 259 26 42, will be happy to provide you with further information. We look forward to your application. Learn more about us and our employees at www.zh.ch/afa .
