Specialist:in Case Management 80-100%

03 March 2026
80 – 100%
Schaffhausen

Job summary

Join AXA, Switzerland's leading insurer, as a dedicated support specialist. Embrace a collaborative and empowering work environment with great benefits.

Tasks

Support and guide those affected by personal injury or illness.
Initiate and evaluate tailored support plans for clients.
Coordinate treatment plans with medical professionals effectively.

Skills

Relevant education in case management or social insurance; experience preferred.
Strong communication and problem-solving skills are essential.
Excellent English proficiency for case management discussions.

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About the job

Join AXA, Switzerland's leading insurance company - as

Your Contribution

Support and accompany sick or injured persons in complex personal injury cases (UVG, daily sickness benefits, liability as well as BVG). Provide information and advice to clients and their relatives
Initiate, coordinate and evaluate individual support plans
Coordinate treatment concepts, collaborate with medical professionals to plan and organize treatments
Advise employers in case of illness/accident of employees
Organize, plan and lead rehabilitation conferences as well as accompany sustainable professional reintegration measures
Coordinate insurance benefits (interface between the many insurance branches involved in claims such as UVG, daily sickness benefits, liability, IV and BVG, etc.)
Collaborate with all parties involved in the case (legal representation, union, social welfare office, etc.)

Your Skills and Talents

University of applied sciences degree in CAS Case Management (there is the possibility to complete this training afterwards)
Professional diplomas as social insurance specialist or private insurance specialist
Extensive professional experience in personal injury and case management
Communicative and solution-oriented personality
Networked thinking
Independent, goal-oriented work and assertiveness
Very good English skills, as independent conduct of case management conversations in English must be ensured

Apply now!

Motivation letter? We do without it. Instead, we look forward to your answers to our short questions about the position in the online application tool.

For data protection reasons, only applications submitted via the online application link will be considered.

About AXA

Every success story begins with believing in yourself.

As AXA, we see ourselves as a partner who stands by your side and believes in you. That is why we challenge and promote you and proactively show you opportunities for your future. We encourage you and offer you freedom so that you can combine the things that are important to you. Together with your commitment and your individual contribution, this becomes a forward-looking partnership. For you, for us, and for our customers. And not just for the moment. But in the long term.

Write your own success story with us now. Know You Can.