Operations Centre Staff 80-100% (m/f/d)

28 May 2026
80 – 100%
Permanent position
Zürich

Job summary

Join a dynamic team at our operations center, delivering top-notch service. Enjoy a supportive work environment with excellent benefits.

Tasks

Handle external intervention orders efficiently and effectively.
Operate various technical systems during alarms or disturbances.
Collaborate with diverse teams to ensure smooth operations.

Skills

Fluent in German and basic English; relevant training required.
Strong technical understanding and customer service orientation.
Ability to work independently and communicate effectively.

Is this helpful?

About the job

Are you flexible, able to keep an overview even in hectic times, and enjoy customer contact? Do you also distinguish yourself through your friendliness and technical understanding? If so, then be sure to read on:

What you can achieve:

Processing of external intervention orders
Operating various technical systems in case of malfunction/alarm
Collaboration with different operational forces
Ensuring the operational service of our operations centre
Supporting the uniformed front-line staff in all matters
Various operational deployments (site inspections and patrols)

What you bring:

Very good German skills and spoken English skills (A2 level)
Proficient PC user skills
High degree of independence and technical affinity
Strong service orientation, pronounced sense of responsibility and targeted communication
Completed vocational training or equivalent education
Experience in an operations or alarm centre of a security company is an advantage
Impeccable character (check of debt enforcement and criminal record extracts)
Swiss citizenship or possession of a C permit or EU/EFTA B permit
Mobility (driving licence and own vehicle advantageous)
Time flexibility and willingness for irregular working hours (night, weekend, 24-hour operation)

What we offer:

Paid training and further education and the possibility to obtain the federal specialist certificate
Various partner discounts (fleet discount, Brack.ch Plus, Brands for Employees etc.) and day tickets for various attractions in Switzerland
Various salary allowances
A secure permanent position with diverse development opportunities
Possibility to use various facilities and infrastructure (fitness room, holiday apartment discounts etc.)
An unusual, varied activity with high personal responsibility
Possibility for unpaid leave
Various employee events
Possibility of continued employment after retirement age

Have we found you?

Then we look forward to receiving your following documents:

Current CV including photo
Work references and certificates/diplomas

Convinced? Apply now in just 2 minutes via WhatsApp!
https://conv.pastahr.com/r/SEZH0002?remote_job_id=2528&remote_job_name=Mitarbeiter+Einsatzzentrale&platform=wa