Kanton Zürich
Zürich
16 hours ago
Business Analyst in Taxation 80 - 100%
- 11 May 2026
- 80 – 100%
- Zürich
Job summary
Join the dynamic world of taxes at the cantonal tax office! Embrace a role that offers independence and supports work-life balance.
Tasks
- Assist various departments in methodical and strategic development.
- Identify weaknesses and propose improvements in tax processes.
- Lead projects and engage stakeholders in needs assessment.
Skills
- Proven experience as a Business Analyst with tax expertise preferred.
- Strong communication skills and empathy for stakeholder engagement.
- Ability to structure tasks and meet deadlines systematically.
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About the job
Business Analyst in Taxation 80 - 100%Welcome to the fascinating world of taxation! The cantonal tax office, together with the municipal tax offices, collects taxes for the federal government, the canton, and the municipalities. We support private individuals and companies throughout the entire tax collection process. Around 800 qualified employees are committed to this at the location in Zurich Altstetten.
We are looking for a motivated Business Analyst to start immediately or by arrangement. In this demanding position, you will play an important role in the Project and Portfolio Management team at the Cantonal Tax Office. The role is characterised by exciting tasks and complex challenges with various stakeholders.
Your tasks
You will work flexibly in all areas of the tax office and support the specialist departments in the methodical and strategic development of their fields. You will gather requirements, identify weaknesses, and develop improvement proposals. In doing so, you will guide stakeholders through the requirements gathering process, ensure the business case, define acceptance criteria for change requests and projects, conduct tests, and organise user training if necessary. You will also advise clients on organisational optimisations and cost-effectiveness. In the coming years, the application landscape will be completely renewed; you can contribute your business analysis experience to this project and actively help shape future-proof solutions. In individual cases, you will lead projects and/or technical sub-projects.
Your profile
You have proven experience as a Business Analyst and ideally possess tax law expertise. You also have higher education in Business Analysis, Business Administration, or Engineering. You can critically examine and classify requirements from various stakeholders and use them to optimally align processes, IT support, and structures.
Certifications in HERMES and/or IPMA are advantageous.
You can structure tasks, approach them systematically, and complete them on time. You are empathetic, have excellent communication skills, and feel comfortable being the contact person for relevant stakeholders.
We offer
If you want to help drive digitalisation in the cantonal tax office,
you will find an exciting role with a high degree of independence and personal responsibility. Comprehensive induction is a matter of course for us.
With us, you will find far more than just a job – we create an inspiring working environment for our employees: your work-life balance is important to us, so we support you with home office options and flexible working hours. We also place great value on social security, a collegial working environment, and a modern workplace just a few minutes’ walk from Zurich Altstetten station.
Do you feel addressed?
Then we look forward to your application. Please use the online tool so that we can process your documents. Please note that we only process applications submitted via our online tool.
Questions about the position? Luzia Hafen, Team Leader Project and Portfolio Management, is available for further information at Tel. No: +41 43 259 38 29 or by email at luzia.hafen@zh.ch.
