Temporary Customer Advisor Specialist Support DE/FR (a) 80-100% - fixed term until 30 September 2027

Temporary Customer Advisor Specialist Support DE/FR (a) 80-100% - fixed term until 30 September 2027

You enjoy regularly interacting with customers and like to show your commitment in a collegial environment? Then Jasmin looks forward to meeting you and perhaps soon welcoming you as a Customer Advisor (a) in her twelve-member team.

What to expect

• Processing written enquiries from customers
• Comprehensive support of our BILAS customers
• Managing payment receipts, status notifications and recording implementing agencies throughout the EU area
• Collaborating with internal and external partners

What you bring

• Good French and German skills, spoken and written; Italian and English skills are an advantage
• Good MS Office user skills and preferably prior knowledge of the Syrius operating system and SAP as well as the interface system RINA
• Initial practical professional experience, preferably in a call centre or in the customer service of an insurance company

• Reliable, resilient and team-oriented personality with precise and independent working style

Do you have questions about the application process?

Leah Dina Kobe HR Consultant 058 340 65 95 LinkedIn Job ID: 34583

Outstanding employer

Helsana is repeatedly recognised in the areas of health promotion, recruiting quality and work-life balance.