TECHNICAL CUSTOMER SERVICE STAFF 80-100% (m/f)

About the job

• You are responsible for creating the spindle analysis reports
• You are the first point of contact for customer enquiries and fault reports, ensuring professional and solution-oriented handling
• You clarify customer needs, plan and organise the assignments of our service technicians
• You support new projects and ensure that our spindles are optimally integrated into the machines

• Completed mechanical or electrical basic training
• Further training as a technician HF or with corresponding experience in this work environment (spindles or customer service)
• Professional experience in the field of CNC grinding or milling machines is an advantage
• We require broad technical understanding, solution-oriented thinking, high customer focus and teamwork skills
• German as a mother tongue and very good English skills in spoken and written form; additional languages are an advantage

Looking for new perspectives in an innovative and team-oriented environment? Then you are exactly right with us! Our employees are the heart of our family-run company – they shape our culture and stand for respectful and appreciative interaction. We are looking for committed and ambitious talents who want to further develop their skills and grow together with us. That is why we focus on the future: with modern working conditions and fair terms. See for yourself and become part of our team. We look forward to your application!