Customer Advisor Pension Benefits IV (80%-100%)
Zürich
Key information
- Publication date:29 August 2025
- Workload:80 – 100%
- Contract type:Unlimited employment
- Place of work:Zürich
Job summary
Join the SVA Zürich as a Kundenberater/in Rentenleistungen IV, a key role. Enjoy a supportive work environment with great benefits!
Tasks
- Calculate and process pension benefits for adults and children.
- Manage active cases and respond to changes from clients.
- Engage in diverse tasks like quality control and project work.
Skills
- Commercial training, preferably with social insurance certification.
- Strong customer service orientation and empathy.
- Excellent verbal and written communication skills.
Is this helpful?
Customer Advisor Pension Benefits IV (80%-100%)
A responsible job involving numbers and people.
IV is today the most important prevention and integration insurance in Switzerland. It is there for people who can no longer work or can only work to a limited extent due to a health problem. This involves many financial questions - questions to which you provide competent and friendly answers.
You calculate IV pension benefits for adults and child pensions and manage and pay them on time. You keep an overview of the active files and initiate the necessary steps when insured persons report changes. If divorced persons submit splitting requests, you make the necessary clarifications and allocate the income according to legal requirements. And once you are really experienced, you can take on a variety of area-expanding tasks such as pension accounting, quality controls, or participation in projects if you wish.
Despite all your professional competence, you always act and communicate with empathy because you know that your numbers and tables affect the everyday situation of your customers.
This is how you impress us.
For this demanding activity, you bring a commercial education, profile M or E, or a comparable commercial school education. You can particularly impress us with a specialist certificate in social insurance or with the willingness to obtain one. Work experience in a complex administrative activity will make it much easier for you to start with us. By the way: We also welcome applications from people re-entering the workforce.
Thanks to your quick comprehension, decisiveness, and empathy, you will soon be a valuable member of our team. Our customers appreciate you for your high service orientation. You express yourself fluently both orally and in writing and look forward to development opportunities in a dynamic environment.
What we offer you.
The SVA Zurich is the competence center for social insurance. It is one of the top employers in the canton and is within walking distance of Zurich main station. There are good reasons why our more than 1000 employees are above average satisfied: a meaningful activity, flexible working hours, home office, and good social benefits. Would you like to contribute and develop in an appreciative and open corporate culture? Welcome to SVA Zurich.
You don’t know SVA Zurich? It’s high time to get to know us: www.svazurich.ch/erlebenApply now
Further information
Our HR partial manager, Miriam Gehring, 044 448 58 85, will be happy to provide you with further information.
