Kanton Zürich
Zürich
10 hours ago
ICT Supporter & Practical Trainer (IT Service) 100%
- 17 May 2026
- 100%
- Zürich
Job summary
Join the Technische Berufsschule Zürich as an ICT Supporter:in & Praxisbildner:in. This role offers a dynamic work environment with diverse tasks.
Tasks
- Provide 1st and 2nd level support to users effectively.
- Install and maintain hardware, software, and IT systems.
- Create documentation and conduct user training sessions.
Skills
- You should have an IT-related qualification and support experience.
- Strong knowledge of Microsoft technologies and communication skills.
- Experience in training and mentoring learners is a plus.
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About the job
ICT Supporter & Practical Trainer (IT Service) 100%The Technical Vocational School Zurich TBZ is a centre of competence for basic and further education in the fields of automotive technology, information technology, electrical/electronics, event technology and optometry. Over 3600 learners are taught by around 200 teachers. To strengthen our IT service, we are looking for a committed individual as ICT Supporter / Practical Trainer (100%) from June 2026 or by arrangement.
Your tasks
- Advising and supporting users in 1st and 2nd level support
- Analysing and processing faults and error messages
- Installation, maintenance and support of the hardware, software and IT application systems used (media technology, PCs, notebooks, M365 apps, printers etc.)
- Procuring hardware, software and consumables
- Creating documentation, instructions and training materials
- Conducting user training
- Participating in IT projects
- Practical trainer: responsibility for the training and supervision of learners and interns
What we expect from you
- You have completed training as an IT system technician / IT supporter / computer scientist EFZ or an equivalent IT qualification
- You can demonstrate several years of experience in 1st and 2nd level support
- You have good knowledge of Microsoft technologies (Windows & M365 apps)
- You are a service-oriented and communicative person and have good German language skills, both spoken and written
- You enjoy and are interested in new developments and technologies and are willing to continue your education continuously
- Experience in training and supervising learners (ICT specialist EFZ)
- Completed training as a vocational trainer is an advantage
What we offer you
Versatile, demanding and interesting tasks at a modern workplace just a few minutes' walk from Zurich main station. A collegial working environment in a dynamic organisation. Our employees benefit from attractive employment conditions according to cantonal guidelines.
Application
Do you feel addressed? Then we look forward to receiving your application. We only accept your application documents with CV, salary expectations, photo, copies of certificates and motivation letter online.
If you have any questions, Kuno Vogt, Head of IT Service, will be happy to answer them by email at kuno.vogt@tbz.ch.
More information about the Technical Vocational School Zurich at www.tbz.ch.
