Fairmont Grand Hôtel Geneva
Mövenpick Hotel Lausanne, Lausanne, Switzerland
Receptionist (M/F/X)
- 07 June 2026
- 100%
- Permanent position
- Mövenpick Hotel Lausanne, Lausanne, Switzerland
About the job
Join a hotel that is part of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring. There are many opportunities for development and progression. Every gesture, every smile, every action contributes to creating a positive and memorable impact for our guests, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats stronger.
Rotating Receptionist (M/F)
The first impression is always the right one! As a Rotating Receptionist, you take care of our guests from their arrival to their departure, ensuring they have a memorable experience.
Tasks:
Welcoming and directing guests, in person and by phone;
Guest check-in and check-out, including billing and payments;
Handling special requests and managing guest complaints;
Managing the cash float;
Participating in the daily administrative tasks of the reception;
Ensuring compliance with internal procedures and service quality.
Your experience and skills include:
Essential service quality: Minimum one year of experience in the hotel industry required.
Proficiency in Opera software or equivalent.
Fluency in English is mandatory.
Knowledge of other languages is a plus.
Our Diversity & Inclusion Commitment: We are an inclusive company and our ambition is to attract, recruit, and promote diversity of talent.