Kanton Zürich
Zürich
Service Operation Manager Integration & Data Services 100%
- 09 September 2026
- 100%
- Zürich
Job summary
Join the exciting world of taxes with the cantonal tax office! This role offers a chance to shape modern tax administration.
Tasks
- Build and develop interfaces and services, ensuring stable operations.
- Assess feasibility and complexity of requirements, coordinating with stakeholders.
- Prepare management reports accurately and lead sub-projects with budget responsibility.
Skills
- Hold a degree in business informatics or similar, with years of operational service management experience.
- Experience with IT interface services and knowledge of ITIL and HERMES.
- Strong communication skills in German and good technical English proficiency.
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About the job
Service Operation Manager Integration & Data Services 100%Welcome to the fascinating world of taxes! The cantonal tax office, together with the municipal tax offices, collects taxes for the federal government, the canton, and the municipalities. We support private individuals and companies throughout the entire tax collection process. Around 800 qualified employees are committed to this at the location in Zurich Altstetten.
With your team, you ensure that our data services run smoothly and are continuously developed. Together, we create the technological foundation for a modern tax system.
Your tasks
- You build interfaces and services, further develop them, and ensure their stable operation and monitoring.
- You assess requirements for feasibility and complexity and coordinate these with specialist departments, suppliers, and partners.
- You ensure compliance with standards and guidelines and promote their application.
- You prepare management reports tailored to the audience and precisely.
- You lead sub-projects and are responsible for budget and delivery.
Your profile
- You have a university degree in business informatics or a comparable profile.
- You have several years of experience in operational service management and have built, operated, monitored, and further developed IT interface services.
- You have experience with data services as well as knowledge of ITIL and HERMES.
- You communicate confidently in German and have good technical English skills.
- With your networked thinking and solution-oriented approach, you contribute to the further development of our services.
- Willingness to occasionally work weekends (e.g. release weekends) is natural for you.
Our offer
- You have the opportunity to actively shape the future of digital administration.
- As an employee of the Canton of Zurich, you benefit from attractive employment conditions such as flexible working hours, home office options, and lunch vouchers.
- You can benefit from internal and external training opportunities.
- Your modern workplace is located in close proximity to Altstetten station.
Interested?
Then apply now – we look forward to getting to know you. Please note that we only process applications submitted via our online tool.
For further information about the position, Daniel Boettcher (Head of Data Services) is happy to assist you at Tel.: +41 43 258 49 84.
Your new environment: Working at the Tax Office
We do not consider applications from personnel service companies for this position.
