Baden-Dättwil
2 months ago
Clerk / Reception and Appointment Planning Clerk 50%
- 29 December 2025
- 50%
- Baden-Dättwil
Job summary
Join our rehabilitation clinic in Baden-Dättwil, offering high-level care. Experience a supportive work environment with great benefits.
Tasks
- Serve as the first contact for patients and visitors, providing assistance.
- Manage phone calls with a focus on excellent service and support.
- Coordinate patient admissions and discharges efficiently and effectively.
Skills
- Experience in healthcare is a plus; a completed commercial or medical education is required.
- Strong IT skills, preferably with KIS experience.
- Excellent communication skills in German, additional languages are a bonus.
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About the job
The rehabilitation clinic in Baden-Dättwil offers rehabilitation at a high medical level for musculoskeletal and neurological patients. Thanks to interdisciplinary collaboration and the excellent professional expertise of the treatment teams, we tailor our efficient therapy programs individually to the needs of these patients. For the satisfaction of our guests as well as patients, our valued specialists provide high-quality and diverse services daily.
Your tasks
- Reception: First point of contact for inpatient and outpatient patients, visitors, and employees – friendly, competent, and helpful
- Telephone switchboard: Operation and forwarding of calls with high service orientation
- Communication: Written and telephone contact with referrers as well as patients for efficient appointment coordination
- Patient management: Responsibility for admission and discharge processes while adhering to internal procedures as well as creating individual therapy and daily plans for patients using RAP
- Data entry: Recording outpatient patient data in the clinical information system (KIS), processing admission notifications, and creating patient files.
- Cash management: Daily processing of payment transactions and maintenance of the cash register
- Administration: Execution of general administrative tasks to support the smooth daily operation of the clinic
- Holiday cover: During the absence of your colleagues on vacation, you take over their tasks and ensure that daily operations continue smoothly
Your profile
- Professional experience: Several years of work experience in healthcare is an advantage and enables a quick start
- Education: Completed apprenticeship as a commercial clerk (KV), medical practice assistant (MPA), or health professional (FaGe)
- IT skills: Solid PC user skills, ideally with experience handling KIS and Dynmed
- Personality: Communicative, resilient, and assertive with a neat appearance and pleasant manners, a pronounced networked thinking, independent and efficient approach, as well as high communication skills.
- Language skills: Very good German skills in spoken and written form, additional languages are an advantage
- Flexibility: Willingness to work flexibly at other locations and to provide cover
What we offer
- Participation: Contribute actively in a modern working environment
- Inspiring and collegial working atmosphere: Work in a supportive and appreciative team that is committed together to the best possible patient care
- Above-average social security benefits: Benefit from attractive social security benefits and comprehensive perks
- Training and further education: Generous cost participation in training and further education
- Discounts: Use discounts with various partners, such as wholesalers, car dealerships, pharmacies, as well as our membership with Benefit@work
- Free admission: Enjoy free admission and other benefits at the FORTYSEVEN wellness spa
Your contact person
Isabelle Meier-Rohr
Team Leader Reception
E-Mail: isabelle.meier@zurzachcare.ch
We look forward to your application via our online tool!
Note for recruitment agencies: No application dossiers or calls from recruitment agencies desired!
