Front Office Manager (m/f/d), in permanent employment

OUR VISION - We give time back its value.

Start from August or by arrangement

🎯 YOUR PROFILE

Training in luxury hospitality and/or graduation from a hotel management school and experience in the same position
At least 2 years of professional experience in the same or comparable position in 5* hospitality
Excellent German and English skills, sales talent and flexibility to also take over weekly reservations during the off-season
Strong service mindset, high quality awareness and attention to detail
Enjoyment of challenges, determination and professionalism
Charming, winning and polite manner and well-groomed appearance
Empathetic and discreet personality, as well as willingness to go the extra mile

📄 YOUR TASKS

You are the first point of contact for arriving and departing guests and responsible for guest care throughout their entire stay
Leadership, training and scheduling of a team of approx. 15 employees (Front Office & Concierge & Lodge)
Continuous on-the-job training of subordinate employees in LQA standards, ISO guidelines, Protel, compliance with LHW and Swiss Deluxe Hotel requirements
Daily and monthly closings in the Protel system and creation of various statistics, budget monitoring, as well as responsibility for the main cash register and accounts receivable management
Taking over Duty Manager shifts

OUR BENEFITS - What you can expect from us:

Balanced menu offer in our staff restaurant "Le Bistro" during the winter season

Yoga for employees, as well as monthly pool evenings & use of our fitness centre during the winter season

Preferred conditions and discounts with our partners (e.g.: Update Fitness, in-house sports shop)

Special rates for overnight stays in our houses of "The Tschuggen Collection" as well as the Swiss Deluxe Hotels

and attractive external training opportunities

If you feel addressed - apply now!

We look forward to receiving your application dossier - preferably digital:

Cover letter

Complete CV including photo

Work certificates & diplomas

Yvette Bodo