Zollikofen
Customer Service Employee (m/f/d)
- 29 October 2026
- 100%
- Zollikofen
Job summary
Join SPITEX ReBeNo AG, a supportive and innovative care provider. Enjoy a collaborative work atmosphere with great benefits.
Tasks
- Provide friendly and professional customer service via phone.
- Maintain and update customer and order data diligently.
- Prepare materials and devices for team members effectively.
Skills
- Experience in an administrative or service role is preferred.
- Strong communication skills and a customer-oriented mindset.
- Proficient in MS Office; ERP experience is a plus.
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About the job
Do you enjoy being there for people and keeping an overview in everyday life?
As an innovative and regionally connected SPITEX, we rely on humanity, team spirit, and professional service. For our customer service, we are looking for a committed individual to complement our well-coordinated reception team working in job sharing.
Customer Service Employee (m/f/d)
Your tasks – versatile and close to people
- Customer contact with heart: You professionally, friendly, and solution-orientedly support our customers by phone.
- Data management: You carefully and reliably record and maintain customer and order data.
- Well prepared on the go: You provide work materials and electronic devices for our employees.
- Organisation is your strength: You manage various Excel lists and keep an eye on stock levels, orders, and delivery dates.
- Communication that gets through: You write and design letters for our customers and employees.
- Variety included: You take on diverse administrative tasks and support the team in daily business.
What you bring with you
- Professional experience in an administrative or service-oriented role; a commercial or paramedical qualification is an advantage but not a requirement
- Enjoyment in contact with people and a strong service orientation
- A friendly, communicative, and solution-oriented personality
- An independent, structured, and reliable way of working
- Good MS Office user skills; experience with ERP systems is a plus
What we offer you
- Careful induction and a familiar, professional working atmosphere
- Opportunities for further training and specialisation
- Fair employment conditions and contemporary remuneration
- Attractive social benefits and voluntary care allowances
- At least 5 weeks’ holiday as well as the possibility of unpaid leave
- Various fringe benefits and discounts
What are you waiting for?
Become part of our SPITEX ReBeNo AG and contribute your strengths where they are appreciated.
Send us your complete application documents today at jobs@rebeno.ch. Fiona Wyttenbach will be happy to answer any questions at 031 300 31 02.
We look forward to meeting you!
