Claims Officer Recourse (40 - 60%, fixed-term until the end of 2027)

About the job

Claims Officer Recourse (40 - 60%, fixed-term until the end of 2027)

You want to contribute? We give you room to manoeuvre. You think ahead? We support you in doing so. Together we shape the future for our clients! Interested? We look forward to hearing from you!

The IV Office of the Canton of Bern is undergoing change and is focusing on a modern corporate and leadership culture. We want to align our actions more closely with the needs of our clients and advance digitalisation.

Social insurances can reclaim their benefits from a third party or their liability insurance if they are liable for the social insurance case. This is carried out for IV and AHV by the respective recourse services.

The Bern Recourse Service is organisationally attached to the IV Office of the Canton of Bern. It conducts recourse procedures for the two IV Offices Bern and Solothurn as well as the compensation offices located in the Canton of Bern.

What you can achieve with us

• You support the lawyers in case processing – empathetically and with attention to detail
• You reliably and customer-orientedly conduct the necessary correspondence and telephone calls
• You independently request documents to prepare the personal injury files for the lawyers
• You can actively and solution-orientedly clarify factual circumstances
• You make initial preliminary decisions in liability assessment and contribute creatively to processes

Which skills are important to us

• A completed commercial apprenticeship
• Experience in the insurance industry and medical expertise are advantageous
• Interest in liability law constellations involving personal injury
• Confident handling of IT applications and openness to new things
• Independent, reliable and resilient working style – you are dependable
• Quick comprehension and organisational talent
• You are a team player, empathetic in dealing with others, helpful and actively involved in the team
• You actively shape changes and contribute to a positive working atmosphere
• We are a bilingual (German-French) company, therefore active knowledge of the respective other language is desired

What we offer you

• Working hours

Annual working time (42 hours/week), possibility to work part-time as well as remotely, paid breaks

• Holidays

At least 25 days of holiday annually, 28 days from the age of 45 and 33 days from the age of 55. Possibility of unpaid leave

• Salary

Cantonal salary system, gender-neutral and comprehensible salary policy. Full salary during parental leave, military, civil protection and civil service

• Social insurances

Above-parity contribution to the Bern Pension Fund, coverage of half the premium for non-occupational accident, supplementary accident and daily sickness allowance insurance

• Training and further education

Financial and/or time contribution to training and further education projects

• Health

Ergonomically equipped workplaces, free fruit, discounted meals in the in-house restaurant, quiet room, in-house massage option, participation in fitness activities as well as loan bicycles

• Private life, family and work

16 weeks maternity leave, two weeks paternity leave, generous above-obligatory family allowances

Does this suit you? Then get to know us! We look forward to your application.