Concierge (m/f/d) Winter Season 2025/2026
Key information
- Publication date:11 July 2025
- Workload:100%
- Contract type:Unlimited employment
- Place of work:Arosa
Job summary
Join the Tschuggen Grand Hotel, a luxury 5-star retreat! Experience a vibrant work environment and unique benefits.
Tasks
- Welcome international guests and coordinate services like luggage handling.
- Advise guests on excursions, ski areas, and dining options.
- Organize transfers and handle reservations for tickets and restaurants.
Skills
- Experience in a similar role is preferred, especially in 5-star hotels.
- Fluent in German and English; additional languages are a plus.
- Must be team-oriented, responsible, and flexible.
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Concierge (m/f/d) Winter Season 2025/2026
The Tschuggen Grand Hotel in Arosa is a 5-star superior luxury hotel located at 1,800m altitude in the Grisons mountains. As one of the four houses of "The Tschuggen Collection," our hotel offers 128 individually designed rooms, suites, and mountain lofts, as well as four stylish restaurants – including the gourmet highlight La Brezza with 19 Gault Millau points & two Michelin stars – and an impressive 5,000 m² spa mountain oasis, designed by Mario Botta.
OUR VISION - We give time back its value.
Are you a passionate and empathetic host, appreciative & respectful?
Then you are right with us.
Start at the end of November / beginning of December 2025
Employment contract limited until the end of March 2026
🎯 YOUR PROFILE
Experience in the same or a comparable position is an advantage
Professional experience in 5-star hotels desired
Completed apprenticeship in hospitality is an advantage
Fluent German and English skills are required, any additional language is an advantage
Team player, responsible and flexible
Well-groomed appearance and professional manners
Empathetic and discreet personality as well as service-oriented demeanor
📄 YOUR TASKS
Welcoming our international guests and coordinating luggage and parking service
Advising on excursion possibilities/ski areas/restaurants
Organizing transfers as well as ticket and restaurant reservations
Answering phone calls and emails
Sales of hotel services and fulfilling special requests of our guests as well as relieving the night shift
OUR BENEFITS - This is what you can expect from us:
Attractive employee accommodations near the hotel
Balanced menu offerings in our employee trattoria with vegetarian & vegan options
24/7 use of our fitness center
Local benefits such as special prices at sports shops, ski passes and more
Special prices for overnight stays in our houses of "The Tschuggen Collection" as well as the Swiss Deluxe Hotels
If you feel addressed - apply now!
We look forward to receiving your application documents - preferably digital:
Cover letter
Complete CV including photo
Certificates & diplomas
Tschuggen Grand Hotel
Anna Bauer
Tschuggentorweg 1
7050 Arosa
team@tschuggen.ch
T: 081 378 90 30
