Bern
Inbound Customer Advisor (m/f/d) 80-100% Career Changers Welcome!
- 10 November 2026
- 80 – 100%
- Permanent position
- German (Fluent), French (Fluent)
- 3014 Bern
About the job
Introduction
Tasks
- Telephone support and advice for customers in inbound
- Professional handling of customer enquiries
- Providing information about products, services and general concerns
- Recording and maintaining customer information in the system
- Ensuring high customer satisfaction
- Communication in German as well as French and/or Italian
Profile
- Confident and fluent German skills are essential
- Very good French and/or Italian skills are essential
- Enjoyment of telephone customer contact
- Strong service and customer orientation
- Communicative, reliable and positive personality
- Good PC user skills
- Experience in customer service is an advantage, but motivated career changers are also welcome
Benefits
- An exciting entry into customer service
- An international and multilingual working environment
- Thorough induction
- A motivated and collegial team
- Start on 23.11.2026
Contact Information
If you have any further questions about this job offer (Reference: JN -112026-1197069), please contact Luisa Pacitto at +41 58 233 43 48.
About Us
Adecco is the market leader for personnel solutions in Switzerland and worldwide. Every day, our teams at around 50 locations across Switzerland ensure the best match between candidates and clients in various professional fields and industries.
Adecco Switzerland is a company of the Adecco Group, the world’s leading company for Talent Advisory and Solutions. We believe in preparing everyone for the future and employ over 3.5 million people daily. We recruit, develop and train talents in 60 countries and enable organisations to help shape the future of work.
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