Consultant* for Technical and Sales Support in Internal Sales

About the job

Your Tasks

• Technical advice and support for heating and electrical installers, planners, and end customers
• Sales of products and accessories from alpha innotec
• Preparation of offers and order confirmations
• Creating and sending order dossiers to installation partners
• Supporting the field service in technical and sales matters
• Conceptual clarifications for customer service, providing technical support from device delivery until the end of the warranty period
• Developing the basis for creating customer-specific system schematics by product management
• Close cooperation with the head of internal sales and customer service
• Handling complaints, returns, and credit notes as well as maintaining customer data in SAP
• Participation in projects

Your Profile

• Completed vocational training in building technology, e.g. as a building technology planner, heating or electrical installer, or comparable qualification
• Solid expertise in heating and hydraulic technology
• Experience in electrical engineering and with heat pumps
• Professional experience in internal sales or customer support
• Commercial further education (e.g. business school or technical sales specialist) is an advantage
• Good IT skills (MS Office, SAP, ideally Dynamics 365 and SharePoint)
• Organisational talent as well as a structured, systematic and analytical way of working
• Strong communication skills
• Independent, reliable and customer-oriented working style with team spirit and high punctuality
• Language skills in French and Italian are an advantage

What We Can Offer You

• A varied and challenging role
• An exciting, growing and dynamic environment
• Variety and opportunities to make a difference and help shape things
• At our company, you will be challenged and supported with various further training opportunities
• A modern infrastructure and contemporary employment conditions
• A helpful, young and well-functioning team – just like ait Switzerland!

Take the Next Step

We look forward to receiving your online application.

Do you have questions? Marcel Hofer, Head of Internal Sales, Tel. 058 252 20 56 or Miriam Mathis, Head of HR, +41 58 252 23 05 will be happy to answer them.

Application dossiers from recruitment agencies will not be considered without prior consultation.

*For better readability, gender-specific language forms are omitted. All personal designations apply to all genders.