Unisanté
Lausanne
Yesterday
USMI Reception and Admission Manager
- 24 February 2026
- 100%
- Permanent position
- Lausanne
Job summary
Join a dynamic healthcare team providing essential support.
Tasks
- Welcome patients with respect and kindness.
- Manage an efficient and friendly phone service.
- Organize patient records and consultations promptly.
Skills
- Commercial certificate or equivalent experience required.
- Strong organizational skills and stress management.
- Proficiency in MS Office and language skills are a plus.
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About the job
Your main missions will be the following:
- Ensure a respectful and pleasant welcome for patients;
- Provide an effective and welcoming telephone service, filter requests and quickly and clearly transmit messages;
- Prepare, check, and update patient files for consultations;
- Summon patients for health evaluations, consultations, and/or vaccinations, in agreement with nurses;
- Together with the nursing team, guide patients and partners to appropriate medico-social structures;
- Organize mobile unit days and drive the bus alternately with a nurse;
- Prepare consultation billing;
- Manage mail and ensure a clear and accessible filing and archiving system.
Your assets:
- Commercial employee CFC or equivalent qualification;
- Professional experience in a similar position desired;
- Knowledge of the asylum environment is an asset;
- Driver's license and vehicle essential;
- Knowledge of MS Office software (Word, Excel), mastery of PulseMedica, the Appartenances Interpretation Platform, and Bhaasha is a plus;
- Good command of written and spoken French, knowledge of other foreign languages is an asset;
- Very good organization and stress management;
- Open-minded and empathetic.
We offer:
- A dynamic, modern, and human environment;
- A varied and enriching activity;
- Resources that allow you to carry out your missions well and develop your skills.
