Job: Service Administration Officer - STIEBEL ELTRON Lupfig
Lupfig
Key information
- Publication date:28 June 2025
- Workload:100%
- Contract type:Unlimited employment
- Place of work:Lupfig
Job summary
Join STIEBEL ELTRON, a leader in energy-efficient heat pumps, founded in 1924. Enjoy a dynamic work environment with great benefits!
Tasks
- Handle routine billing for service operations efficiently.
- Review and correct reports from technicians and partners.
- Manage customer complaints and create service contracts.
Skills
- Commercial education and relevant experience preferred.
- Detail-oriented and reliable in data handling.
- Strong communication skills and customer-focused.
Is this helpful?
STIEBEL ELTRON has been at the forefront since its founding in 1924 and is a leading company in the field of energy-efficient heat pumps. In a dynamic environment, we develop high-tech products and pave the way for a sustainable future.
At our headquarters in Lupfig AG, we are looking for a
Service Administration Officer (80-100%)
Do you have an eye for detail? Is focused work a matter of course for you? Do you enjoy customer contact? We have the right position for you! In a young and lively team, you will take over the invoicing of our service operations. You will create service contracts and be the point of contact for our customers. Additionally, you will process incoming complaints and seek the optimal solution for all parties. Teamwork is essential!
This is what you will do with us
- your main task is the routine invoicing of our service operations
- you check and correct the reports of our service technicians and partners
- the processing of written and telephone complaints is your responsibility
- you create service subscriptions for our customers and advise them on questions
- you keep customer data in our IT systems up to date
This is what you bring
- you have a commercial education (EFZ, business school, etc.), professional experience in a similar position is an advantage
- numbers and data are your passion
- French is mandatory, Italian is an advantage
- you work precisely and reliably
- you consider your communicative nature to be one of your great strengths
- you are open and communicative
This is what makes us unique
- Employees come first! You can expect generous social benefits
- Unmistakable! Experience the refreshing spirit in our attractive company headquarters
- Balance is essential! Enjoy the benefits of our work-life balance
- Uncomplicated! We meet at eye level and appreciate your input
Do you fit with us?
Daria Staub, HR Officer, looks forward to your online application with photo. Just click on «apply now», fill out our application form, upload files, and send!
Would you like to know more? Larissa Gutknecht, Team Leader Service Administration, is happy to provide you with more information about this position and our company. Thank you for your interest and hopefully see you soon!
Apply now