Operations Support Specialist (m/f/d)

About the job

Are you passionate about your customers' success and want to help shape the future of e-commerce logistics with us? We combine startup groove with tradition, as in our over 40-year company history we have never lost our enthusiasm for the new. Our successful teams work on automating our e-commerce order fulfilment with robotics and further developing our digital business models with artificial intelligence and cloud solutions.

With us, you work with the most exciting brands. We are partners for outstanding international companies for innovations in e-commerce and logistics. If you are enthusiastic about shaping your area of responsibility and changing a forward-looking industry, apply now with us.

Operations Support Specialist (m/f/d)

Your Contribution

Coordinate.

Plan capacities. Keep an eye on utilisation. Organise day-to-day business.

Connect.

Bring operations, customer success and customers together. Pass on information. Ensure coordination.

Find solutions.

Take on clarification cases. Understand causes. Implement pragmatic solutions.

Think ahead.

Prepare goods receipts. Recognise requirements early. Ensure smooth processes.

Pitch in.

Support returns, goods receipt, goods issue or shipping. React flexibly. Work together to ensure day-to-day business runs smoothly.

This suits you

• You keep an overview, even when several topics come together simultaneously.
• You like to organise and take responsibility for your area.
• You communicate clearly and find pragmatic solutions.
• And you are not too proud to pitch in yourself when the situation requires it.

The profile is rounded off by:

• You have a technical or commercial basic education, ideally in logistics or a manufacturing company.
• You bring initial professional experience in logistics or a comparable operational environment.
• You have good MS Office skills and ideally experience with warehouse management systems and corresponding software.
• You think in networks and have a good understanding of processes and operational contexts.
• You work independently, structured, precisely and expeditiously.
• You are flexible, resilient and keep an overview even in a dynamic environment.
• You present yourself professionally and confidently to customers.
• Collaboration is a matter of course for you – you communicate openly, support your team and take responsibility.
• You have very good German language skills in spoken and written form and can express yourself confidently and professionally in communication with customers and internal contacts. Additional language skills are warmly welcome and advantageous.

What awaits you

Shape.

Take responsibility. Contribute ideas. Further develop processes.

Develop further.

Grow professionally and personally. We support training and further education with at least 50% of the costs.

Enjoy flexibility.

Buy additional holidays with our bandwidth model and – where the function allows – benefit from flexible working hours.

Stay mobile.

Contributions to mobility costs as well as discounts for car or public transport.

Stay healthy.

With a contribution to the fitness subscription and a working environment that promotes health and well-being.

Celebrate together.

Experience successes together – at summer parties, sports events and other team occasions.

Benefit more.

Look forward to employee discounts at numerous well-known brands as well as other attractive benefits.

Live family.

Family-friendly framework conditions and attractive benefits around maternity and paternity.

The next step is up to you. We look forward to getting to know you and finding out together if we are a good fit.

Do you have questions? I look forward to your message: beata.nemeth@ms-direct.ch