Mandate Support Clerk (a)

Zürich

Key information

Publication date:21 October 2025
Workload:100%
Place of work:Zürich

Job summary

Join ISS as a Placemaker, creating optimal workplace environments. Enjoy a supportive work culture focused on quality service and innovation.

Tasks

Support the Account Director with various business tasks.
Act as a point of contact for sites across Switzerland.
Handle administration and small projects, including reports.

Skills

Commercial education and 2+ years in a similar role, preferably in Facility Management.
Structured and responsible work approach with strong organization skills.
Fluent in German and good English; French is a plus.

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Mandate Support Clerk (a)

At ISS, we all call ourselves Placemakers. Our goal is for our customers to find an optimal environment at their workplace and feel comfortable. Our 14,200 employees/Placemakers have a high level of service understanding to meet the diverse customer needs. We fulfill these according to the highest quality standards.

The position holder supports the Account Director in all business matters and ensures a smooth administrative process. This primarily requires active and comprehensive thinking in the completion and planning of all pending tasks.

Your main tasks:

- General support of the Account Director
- Partial deputy for the Account Director
- First point of contact for sites (locations) throughout Switzerland
- Responsibility for all administration and smaller projects (general correspondence, offers, changes, invoices, material orders)
- Regular creation of reports, as well as direct customer reporting, independently and in coordination with the Account Director
- ISS monthly closing for the Zurich location
- Assistance in organizing team events
- Organization, coordination, preparation, and minute-taking of meetings, appointments, training sessions, etc. with customers or employees

Your profile:

- Commercial basic education and at least 2 years of professional experience in a comparable position, ideally in facility management
- Further training in commercial fields, facility management is an advantage
- Structured and precise working style with a high sense of responsibility
- Organizational talent with analytical skills
- Team player with strong service and customer orientation
- Fluent German and good English skills (spoken and written), French is an advantage

Ready for us? We are ready for you!

Every day at ISS Switzerland, we work to ensure that offices, laboratories, airports, production facilities, train stations, schools, and hospitals function and are livable. Our 14,200 employees create living spaces throughout Switzerland where over a million people feel comfortable and can develop every day. ISS stands for innovation, service quality, and direct customer relationships. As an employer, we rely on fair employment conditions, equal pay for equivalent work, and secure jobs. Appreciation is more than a promise for us – it is reflected in our five programs and in over 200 training and development opportunities. Because those who bear responsibility must also offer perspectives – and without us, many things would not work.