Receptionist

Key information

Publication date:04 December 2024
Workload:100%
Contract type:Unlimited employment
Place of work:Rapperswil

Job summary

Die Sorell Hotels, the largest Swiss hotel group, offer unique 3- and 4-star city and vacation hotels. Join us for a rewarding opportunity in a vibrant work environment!

Tasks

Ensure smooth operations at the reception for guests.
Welcome and assist hotel guests during their stay.
Handle guest requests and manage check-in/check-out processes.

Skills

Completed hotel management training and good IT skills.
Fluent in German and English, with sales enthusiasm.
Charming personality and a passion for hospitality.

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The Sorell Hotels are the largest Swiss hotel group in private ownership with 15 individual city and holiday hotels in the 3- and 4-star range in Zurich, Dübendorf, Winterthur, Bern, Rapperswil, St. Gallen, Schaffhausen, and Bad Ragaz. The 4-star superior Sorell Hotel Speer with its 56 rooms, sushi bar, terrace, and lobby bar is an ideal hotel for holiday guests and business people. It is located in the heart of the old town of Rapperswil-Jona and is only a 2-minute walk from the main train station.

Are you our new team member who will support us as a Receptionist immediately or by arrangement?

Your area of responsibility:

Ensuring the smooth operation at the reception
Welcoming, caring for, and bidding farewell to hotel guests
Processing and fulfilling guest requests
Check-in and check-out of hotel guests
Operating the telephone and information center
Receiving and processing incoming reservations
Conducting a professional complaint management
Creating and editing daily closings
Maintaining booking channels
Carrying out various administrative tasks
Adhering to and implementing the "Sorell Standards", hygiene, and occupational safety guidelines
Ensuring extremely careful handling of food, consumables, and materials, devices, and machines with the aim of caring for the environment and promoting sustainability

You will work 5 days a week (Mon-Sun) in various shifts in a 100% position.

Your strengths:

Completed hotel management training EFZ
Good IT skills in MS Office (Word, Excel, etc.) and hotel reservation programs
Very good oral and written German and English skills, knowledge of other foreign languages is an advantage
Enthusiastic sales personality
Passionate host
Winning and charming demeanor

With us you will find:

A good job
Dynamically working environment
Room for ideas and creativity
Development opportunities
Corporate culture characterized by responsibility and trust

If you would like to share your passion for gastronomy with us, we look forward to your complete online application.

Contact

Genossenschaft ZFV-Unternehmungen
(26)
118 jobs https://www.zfv.ch

Categories:

Admin. / HR / Consulting / CEO, Secretary / Reception