Flexsis AG, Frauenfeld
Tägerwilen
Call Agents Inbound (m/f/d), Region Kreuzlingen
- 15 September 2026
- 100%
- Temporary
- Tägerwilen
About the job
Company DescriptionFlexsis accompanies you as a specialist or worker in the fields of industry, construction, production, logistics, technology or services. We connect you with assignments that match your profile and goals.
With over 50 branches throughout Switzerland, we offer you access to a broad network. You always have a personal contact person at your side.
With us, you are comprehensively insured under the GAV temporary employment agreement, benefit from attractive training offers and work with a personnel service provider certified according to ISO 9001.
For our client in the Region Kreuzlingen, we are looking immediately or by arrangement for several talented, communicative and sales-oriented personalities to start in inbound customer service. Ideally, you live in the Kreuzlingen / Konstanz DE region (maximum 45 minutes commute) and are looking for a long-term perspective in the dynamic telecommunications industry? Then you are exactly right here!
Call Agents Inbound Telecommunications industry billing department for telecommunications providers (m/f/d)Workplace: Region Kreuzlingen (TG) (maximum 45 minutes commute)Workload: 80% - 100% (working days: 5 days per week between Monday and Saturday 08:00 to 20:00)
Employment type: 6-12 months temporary then possibility of permanent employment
Start: Mandatory from 05.10.2026Job Description
- Customer advice & support: You conduct and record incoming telephone calls in the administrative area and competently answer billing inquiries.
- Sales & portfolio optimisation: You recognise customer needs during conversations and use opportunities for active up- and cross-selling to sustainably optimise the customer portfolio.
- 1st-level support: You receive technical faults and handle them solution-oriented.
- Service excellence: You offer comprehensive customer-oriented and friendly product and service advice.
- Communication & sales talent: You are articulate, motivated, convincing in conversation and have a strong sales affinity.
- Experience & affinity: Initial practical experience in technical customer support is an advantage. You have a high service orientation, good telecommunications understanding and a quick grasp.
- IT skills: You have good PC skills as well as advanced IT user knowledge.
- Personality: You demonstrate tact in delicate customer situations, are flexible, reliable and willing to actively retain customers.
- Availability & shift willingness: The 7-week training (Mon-Fri) must be completed 100%.
Flexibility for working hours from Monday to Saturday between 08:00 and 20:00 (Sundays always off). Regardless of workload, you work 5 days per week and will be scheduled 2x per month on Saturdays.
Formalities: A clean criminal record and debt enforcement extract must be submitted as soon as possible upon acceptance.
What is offered to you:
- Security: A permanent full- or part-time position (80-100%) in a future-proof, active company.
- Top induction: A 7-week, intensive specialist training at 100% with full salary that perfectly prepares you for your new role.
- Work environment: A responsible role in a collegial team with flat hierarchies.
- Perspectives: Excellent development opportunities within the telecommunications industry as well as regular training opportunities.
- Option for permanent employment after 6-12 months
- Extras: Attractive benefits and modern employment conditions.
Interested? Then apply now!
Send us your complete application documents (CV, work certificates) directly online or by e-mail. We look forward to getting to know you!
