Clerk Administration Facility Services 100%

Clerk Administration Facility Services 100%

At ISS, we all call ourselves Placemakers. Our goal is for our customers to find an optimal environment at their workplace and feel comfortable. Our 14,200 employees/Placemakers have a high level of service understanding to meet the diverse customer needs. We fulfill these according to the highest quality standards.​

Do you want to apply your administrative skills daily in a lively and demanding customer environment and thus ensure smooth processes? Do you enjoy delving into more complex content and contexts and inspire your environment as a central contact person with your structured and forward-looking way of working? Then we should get to know each other!

Your main tasks:

• Processing all digital customer orders (tickets) from recording to billing, taking into account the complex customer contract
• Creating work reports and invoices
• Obtaining various information and documents related to customer orders based on the contractually defined services
• Maintaining and updating various data
• Implementing the customer's contractual compliance requirements for operational processing 
• Creating notices and finalizing presentations

Your profile:

• Completed commercial training 
• Several years of experience in a similar role with knowledge in accounting and/or order management and a clear reference to the application of service contracts
• Fluent German skills, good English skills
• Solid MS Office skills and willingness to use various tools
• Structured, independent and goal-oriented way of working
• Ability and willingness to familiarize yourself with contractual content, recognize and apply contexts
• Strong customer orientation and teamwork skills
• Impeccable reputation (criminal and debt register)

Ready for us? We are ready for you!

Every day at ISS Switzerland, we work to ensure that offices, laboratories, airports, production facilities, train stations, schools, and hospitals function and are livable. Our 14,200 employees create living spaces throughout Switzerland where over a million people feel comfortable and can develop every day. ISS stands for innovation, service quality, and direct customer relationships. As an employer, we rely on fair employment conditions, equal pay for equivalent work, and secure jobs. Appreciation is more than a promise for us – it is reflected in our five programs and in over 200 training and development opportunities. Because those who bear responsibility must also offer perspectives – and without us, many things would not work.