System Engineer (m/f/d)
Langenthal
Key information
- Publication date:04 April 2025
- Workload:100%
- Contract type:Unlimited employment
- Place of work:Langenthal
Job summary
Join our dynamic team as a System Engineer in Langenthal, CH! Enjoy a supportive work environment with great benefits.
Tasks
- Handle customer inquiries and provide user support effectively.
- Analyze and document tickets for continuous improvement.
- Solve complex issues and assist in technical support levels.
Skills
- Completed education in IT or related fields with experience.
- Strong problem-solving skills and technical proficiency required.
- Excellent communication skills in German and English essential.
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System Engineer (m/f/d)
Langenthal, CH
Your Contribution
- Processing customer inquiries and supporting users
- Analyzing and documenting tickets
- Creating knowledge articles
- Solving complex problems, technical support (2nd level) as well as assisting in 3rd level support
- Analysis and diagnosis (error reports, logs, etc.)
- Leading sub-projects in the ICT area
Your Skills and Talents
- Completed basic training in information technology, computer science, or similar
- Certifications such as CompTIA A+, CompTIA Network+, Microsoft Certified IT Professional, etc. are an advantage
- Professional experience in a comparable position
- Experience with operating systems such as Windows, macOS, Linux, and common software applications
- Basic understanding of network concepts
- Very good German and English skills
- Strong problem-solving skills and technical aptitude
- Independent team player with excellent communication and interpersonal skills
Our Offer
Our employees are the most valuable asset for our sustainable market success. Therefore, we promote a passionate and open-minded way of working. We offer you an interesting position with a high degree of personal responsibility & the necessary freedom to contribute ideas, develop further, and thus strengthen the innovative power of our company.
Our Vision
Our automation creates space for a better life.
Our Values
- Innovative
- Reliable
- Sustainable
- Committed
- Appreciative
Working Time Models
Flexible working hours, part-time & home office options
Work-Life Balance
Above-average vacation entitlement, possibility of vacation purchase & unpaid leave
Development Opportunities
Attractive career models for specialist, project & management careers
Training and Further Education
Financial support for training and further education
Family Culture
Flat hierarchies and short decision-making paths, global environment
Appreciation
Generous service anniversary gifts, traditional company parties
Benefits
Attractive employee discount program, free hot drinks, free parking spaces
Shift Model
Employees in the shift model benefit from attractive allowances
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