HEAD OF RESIDENT SERVICES FULL-TIME 100%

For our resident services, the position of HEAD OF RESIDENT SERVICES FULL-TIME 100% is to be newly filled as of 1 February 2027 or by arrangement.

The main tasks include

Management of the resident register with all registration-related processes
Issuance of various documents and identity cards from the resident register
Management of the AHV/IV branch office, health insurance control office including case management and IPV as well as dog control office
Management of the funeral and cemetery superintendent office
Training of apprentices in the role of practical trainer
Customer contact at the counter and by telephone

Your competencies

Completed apprenticeship as a commercial clerk EFZ or equivalent qualification
Professional experience in a municipal or city administration, preferably in the area of resident services
Enjoyment in contact with the public
Ability to remain calm even in hectic situations
Independent and reliable working style
Good manners and communication skills
Confidentiality and discretion
Willingness to complete the course "Specialist in Resident Services" if not already obtained

At the level of department management (middle management), you will lead a young and motivated team with one employee and one apprentice.

For further information, please contact: Michael Christen, City Clerk, 071 424 24 27 or stadtschreiber@bischofszell.ch.

Please send your application documents digitally by 23 November 2026 to stadtschreiber@bischofszell.ch.

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