Customer Data Clerk
V-ZUG AG
Zug
Key information
- Publication date:18 August 2025
- Workload:100%
- Contract type:Unlimited employment
- Place of work:Zug
Job summary
Join our team in Zug with flexible remote work options! Enjoy a supportive work culture and great benefits.
Tasks
- Manage and update customer data, ensuring its accuracy.
- Support credit checks during the sales process effectively.
- Handle inquiries from customers and internal departments promptly.
Skills
- Complete commercial training or equivalent experience required.
- Strong proficiency in MS Office, SAP, and CRM applications.
- Excellent communication skills in German for professional exchanges.
Is this helpful?
You work 100% in Zug and partially remote
This position offers you
- You are responsible for recording, maintaining, and continuously updating our customer data, such as changes to existing data, opening new customer master records, and ensuring data quality in our system
- By applying for and processing credit reports, you support a sound creditworthiness check in the sales process
- You answer telephone inquiries from our customers as well as from internal departments, the field service, and other stakeholders; you also process and distribute internal mail
- In case of daily operational issues, you take on the initial clarification and coordination and thus actively contribute to finding solutions – in collaboration with specialist departments and interfaces
- As part of system adjustments and further developments, you test new release updates and ensure that functions are implemented as desired and designed to be user-friendly
- You share responsibility for maintaining and updating our business portal for our customers; you support users with technical or content-related questions with a clear focus on high service quality
What you bring to the position
- You have completed commercial training or an equivalent qualification
- Your expertise in customer administration combined with your sales skills and your open personality make you the perfect person for this role
- You handle IT applications such as MS Office, SAP, and CRM confidently and efficiently and already have several years of practical experience with them
- Thanks to your quick comprehension and your service-oriented and clear communication, you succeed in conveying suitable solutions understandably and appropriately for various challenges
- You communicate fluently in German to exchange yourself confidently in everyday professional life
Not convinced yet? V-ZUG offers you more than just a job
What are you waiting for?
Jennifer Stöver, Talent Acquisition Partner, will gladly explain the details.
Direct dial 058 767 62 98.
All clear? Then apply now!
We cannot consider dossiers from recruitment agencies for this vacancy. Should unsolicited dossiers still be submitted, we do not pay any placement fees.
V-ZUG Inside Sales
Inside Sales is part of the central cog in the "machine" V-ZUG. This means it is the central interface between our customers, sales and field service, as well as various internal departments. Customer concerns are handled efficiently with us, administrative processes are managed, and sales are actively supported. With our high quality standards and a strong service mindset, we all contribute significantly to customer satisfaction and smooth sales operations.
