Customer Advisor: Private Customers
- 03 July 2026
- 100%
- Adliswil
Job summary
Join our vibrant team in Adliswil, focused on top-notch customer service. Experience a supportive work environment with growth opportunities.
Tasks
- Welcome and assist customers in our branches.
- Identify individual needs and goals for tailored advice.
- Guide clients into the digital banking world.
Skills
- Completed commercial banking education or equivalent experience.
- Strong communication and customer service skills.
- Sales-oriented with a passion for digital solutions.
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About the job
80% - 100% | Sales and Customer Advice | Adliswil | Experienced Professionals
Our team in the branches Adliswil and Thalwil has high standards for top advice for our customers. With this, we want to make a significant contribution so that we are perceived by our customers as their "close bank" for life and sustainable relationships can be established. This is how we live the values of Zürcher Kantonalbank in everything we do: inspiring, responsible and passionate!
Your tasks
- Welcoming our customers in the customer hall
- Determining needs including individual wishes and goals as well as recognising potential
- Accompanying our customers into the digital world
- Conducting comprehensive advisory discussions with private customers in the areas of payments, saving, investing and pension provision
- Acquiring new customers as well as recognising and mediating further customer needs
- Handling cash transactions, currency exchange and precious metal transactions as well as managing safe deposit boxes
- Option to take on the role of practical trainer
Your profile
- Completed commercial banking apprenticeship (EFZ) or equivalent banking qualification, as offered by CYP or other recognised institutes
- Several years of professional experience in advising and selling financial and basic products in a bank
- Enjoyment of active customer advice and affinity for digital channels
- Confident appearance in customer contact through a communicative and trustworthy manner
- High acquisition, sales and service orientation
- Flexibility to support at other locations
Our offer
- Passionate and committed team with lots of experience and open to new things – our success lies in teamwork
- Varied activity with exciting and challenging customers with great potential
- Diverse opportunities for personal and professional development
- Your career is important to us as an employer and therefore we support and accompany you on your path
- Comprehensive overall package, which besides an attractive base salary and variable remuneration offers many benefits and discounts – from A for pension provision to Z for ZVV bonus pass
Vivien Däppen
is happy to help you.
Phone: 044 292 27 19
is happy to help you.
Phone: 044 292 27 19
