Director of MICE Sales, Bürgenstock Collection 100% (m/f/i)

New York

Key information

Publication date:04 July 2025
Workload:100%
Place of work:New York

Job summary

Bürgenstock Resort Lake Lucerne is a Swiss hotel icon. Experience a workplace with an excellent culture and stunning views.

Tasks

Lead sales conversations to acquire new business opportunities.
Represent the collection at trade shows and exhibitions globally.
Build and maintain strong relationships with key stakeholders.

Skills

Bachelor's degree in Hospitality Management or related field.
Fluent in German and English, with additional languages preferred.
Strong understanding of MICE industry trends and practices.

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An icon among Swiss hotels: The story of the Bürgenstock Resort Lake Lucerne began in 1873 – a story that still impresses and touches today. High up on the Bürgenberg lies an oasis of relaxation and a place of first-class hospitality. The Bürgenstock Resort and its approximately 700 employees from 54 nations offer the perfect setting for dazzling moments that remain memorable.

Three exclusive hotels, the Bürgenstock Hotel & Alpine Spa (5* Superior) with the two accommodation options The Contemporary and The Heritage, the Waldhotel by Bürgenstock (5* Superior), and the Taverne 1879 (3*) are available to guests. Each of these houses knows how to create a unique atmosphere. Ten restaurants, bars & lounges are the showcase for culinary excellence; in the award-winning Alpine Spa and Waldhotel Spa, guests find ultimate relaxation. The Bürgenstock Resort is not only a dream destination for travelers from all over the world but also a workplace with an excellent corporate culture.

The resort ranks 4th among the best employers in Switzerland 2023 in the category of gastronomy, tourism, accommodation, entertainment, and leisure, and received the official certification as a "Great Place to Work" in Switzerland 2025. Two awards that fill the entire team with pride.

To strengthen our team, we are looking for a personality from October 2025 or by arrangement as

Director of MICE Sales,

Bürgenstock Collection

100% (m/f/i)

Your extensive main responsibilities include, among others:

Organizing and conducting sales talks to acquire new business or conclude contracts
Representing the Collection at trade fairs, roadshows, and sales fairs at home and abroad
Executing and supporting the implementation of business (e.g., preparing offers, contracts, and managing customer correspondence)
Building and maintaining close relationships with key internal and external stakeholders
Developing new sales strategies and exploring new markets to ensure the highest returns in the market for the segment
Interpreting market data via sales systems as well as developing and implementing strategies to achieve financial goals for room and event/banquet sales

Your profile

Bachelor's degree in hotel management, business administration, or a related field
At least 6 years of professional experience in sales and at least 3 years of professional experience in the MICE and event sector in a luxury hotel as Director of Events/Director of MICE
Fluent German and English skills, both spoken and written; additional knowledge of Italian and French is an advantage
Comprehensive knowledge of the MICE industry, current market trends, and best practices
Solid understanding of the Swiss hospitality and tourism landscape as well as proven experience working with international markets and multicultural clients
Strong skills in strategic planning and revenue optimization
Excellent negotiation and contract skills as well as outstanding presentation and public speaking abilities

You can expect a versatile activity in a great team with many benefits, such as the staff house with a gym, TV lounge, billiard room, and library. You receive discounts in the restaurants, in the hotel for overnight stays for you and your family and friends, discounts for tennis, golf, sports equipment, and insurance. You can attend group courses at attractive prices and obtain REKA checks from us at preferential conditions. Travel by public transport is financially supported by the company, and parking spaces are offered at attractive prices. As an employee, you get access to the Beekeeper employee app, benefit from interesting training opportunities and internal advancement possibilities, and much more.

If you also identify with our values of enthusiasm, commitment, responsibility, and entrepreneurship (BEvU), then seize this unique opportunity for a varied role with great potential to learn new things and contribute to the success of the world-class resort in the heart of Switzerland.

We look forward to receiving your complete application documents with a cover letter, references, and photo. Only applications that meet the requirements and are shortlisted will be contacted. Only online applications will be considered.

Awards:

Swiss Location Awards «Switzerland's best meeting location»

World Travel Awards «Switzerland's Leading Luxury Hotel 2024»

World Spa Awards «World’s, Europe’s & Switzerland’s Best Hotel Spa 2024»

LHW Membership Awards «Remarkable Experience Award 2023»

Great Place To Work 2025

The New York Times’ «52 Places to Go in 2018»

Travel + Leisure «500 List 2021»

Handelszeitung «Best Employer in the Hospitality Sector 2023»

Falstaff Magazine «Best Hotel in Switzerland - No. 1»

Wine Spectator 2024 «Best Award of Excellence»

Swiss Bar Awards «Best Hotel Bar»