Global Head of Customs (f/m/d) (100%)

About the job

Triumph Group joins the ranks of global leaders in the lingerie sector, with a multi-facetted product palette that is sold in more than 80 countries, from Norway to Morocco and from Chile to Australia. This is taken care of by around 20,000 wholesale customers, with whom Triumph has traditionally had close relations, in addition to a dense network of more than 2,300 controlled points of sale, which are operated both by partners and by Triumph itself. The company is mindful of the fact that quality products must be accompanied by excellent service in order to satisfy demanding consumers.

Learn more about Triumph on:

www.triumph.com

www.facebook.com/Triumph/

www.instagram.com/Triumph/

www.linkedin.com/company/triumph-international/

Our Corporate Finance Department for our office in Wallisellen is looking for a

Global Head of Customs (f/m/d) (100%)

This position is hybrid, with 4 mandatory days at our office in Wallisellen.

Your Responsibilities:

• Own and continuously improve Triumph's global customs governance framework, policies, procedures and controls, ensuring that the Group's operating model and strategic projects are aligned with applicable customs and trade requirements
• Develop Customs as a business service function, supporting commercial and supply-chain decisions with practical customs input while protecting compliance, duty efficiency and lead times
• Manage and further optimize highly automated customs clearance processes in SAP GTS, including broker interfaces, master-data quality, tariff classification, customs value, origin/preference handling and bonded warehouse movements
• Provide customs leadership for the French and Austrian bonded warehouse flows, including stock ownership, transit/import/export processes, warehouse documentation, customs authorizations and controls
• Monitor changes in customs, trade, origin, export-control/sanctions and related legislation; assess the impact for Triumph and communicate it clearly to Finance, Tax, Operations, Logistics, IT and local management
• Work closely with Operations and warehouse teams in France, Austria and Asia, as well as Switzerland/HQ, to implement regulatory or process changes in working methods, IT systems, documentation, broker set-ups and controls
• Act as customs workstream lead in Group projects such as warehouse changes, ERP/SAP GTS changes, business restructurings, divestments/carve-outs and new cross-border flows, ensuring customs implications are considered early
• Lead and coordinate external customs audits, authority enquiries and voluntary disclosures, including audit strategy, documentation, defense position and follow-up remediation
• Optimize existing and develop new end-to-end customs processes in cooperation with IT, Operations, Tax and Finance, using SAP GTS, automation, data controls, FTAs and customs duty optimization opportunities where appropriate
• Own the global approach to customs classification, valuation, origin and preferential origin/FTA management, ensuring consistent documentation and defensible positions
• Manage relationships with external customs brokers, freight forwarders, advisors and customs authorities; define service expectations, KPIs and escalation paths
• Lead a small central customs team and provide functional guidance to operational customs teams in other countries, building customs capability across the Group

Your ideal profile:

• 10+ years of relevant experience in customs and trade compliance in a multinational environment, ideally with strong in-house operational exposure and/or advisory background
• Strong knowledge of EU and Swiss customs law, import/export procedures, customs warehouses/bonded warehouses, transit, classification, valuation, origin and preferential origin/FTA rules
• Experience with SAP GTS or comparable customs/ERP systems, automated clearance processes, customs broker interfaces and master-data governance is strongly preferred
• English is a ‘must have’. German and French are ‘nice to have’
• Experience in apparel, consumer goods, retail, logistics or another high-volume international supply-chain environment would be an advantage
• Strong project-management skills and the ability to lead cross-functional implementation topics across IT, Logistics, Finance, Tax and local operations
• Confident, pragmatic and convincing personality with the ability to influence senior stakeholders, local teams, external service providers and authorities.
• Collaborative leadership style with the ability to work hands-on in a lean global team.
• Demonstrated ability to translate customs regulations, authority expectations and internal requirements into workable business processes and controls in the assigned geographies
• Comprehensive understanding of how customs and trade impact the supply chain, working capital, lead times, customer service, duty costs and compliance risk
• Genuine interest in import/export operations, bonded warehouse management, logistics and supply chain execution
• A continuous learner with strong attention to detail and a desire to understand the "why" behind processes, data flows and system set-ups
• Motivated by collaboration and comfortable working with people across countries, cultures and functions in a dynamic global environment
• Takes initiative, challenges existing processes constructively and brings practical improvement ideas from concept to implementation
• Able to combine a strategic view with hands-on execution; comfortable owning the topic end-to-end rather than staying only at policy level

We offer:

You will never walk alone

As a family owned business with more than 135 years of experience, Triumph embraces diversity throughout our global organization. Currently, our offices are present in over 40 countries across Europe and Asia having many international teams collaborate together every day. Guiding our corporate behaviors are respect and value for our employees, but also Collaboration as one of our key Corporate Competencies, being a core part of our every day working environment.

Make a Difference, together

The future belongs to our children. At Triumph, we want to be proud of our commitment to building a sustainable society and protecting the environment, and we work everyday to ensure our products are manufactured in an sustainable way. This is our vision: We want to be a company that is characterized by responsible leadership and consideration for future generations and that cares for the legacy that we leave behind to our children.

Putting People at the center

At Triumph we are committed to our employees, they represent the foundation for our success. This means that as a company, we are driven to offer great career opportunities in a dynamic fast-paced organization. Our HR function across the globe strives to support our employees in their development, through our Triumph Learning Academy

We continuously strive to recruit new talent, offering them one of the textile industry’s most international working environments, excellent conditions and great development opportunities in a company still owned and managed by the founding families. Our headquarters employs people from more than 30 nationalities and as a European company, we are present in many key markets in Europe, like Germany, Italy, France and growing in Eastern Europe. We are proud to have become one of the leading players in Asia very early on, in countries like Japan, China and Singapore, as well as being an employer that people aspire to work for. As a company serving women, we fundamentally believe in gender equality and diversity. Women make up more than 50% of our company’s workforce. In the last years, we have had a specific and successful drive to increase the number of women in management.

Triumph is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, colour, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

If you are seeking a great opportunity to develop your career, please send us your CV in English by clicking on Apply.