Sales Consultant (m/f/d) 32 hrs. Zurich Flagship Store

At Swarovski, your ideas count - and your contribution ensures that our customers experience unforgettable moments every day.

Are you ready to bring brilliance to life with one of the most renowned brands in fashion and design? Become part of our retail team and a culture where service meets style and every encounter reflects the elegance and pop-luxury of Swarovski.

As a Sales Consultant (m/f/d), you provide exceptional service, create unforgettable brand experiences, and inspire customers with your passion for our products. At the same time, you achieve your sales targets and contribute to a dynamic team.
 

About the position

• Provide excellent customer service and create emotional connections through storytelling

• Build trust and long-term customer relationships as well as promote loyalty programs

• Achieve individual and team sales targets and take responsibility for the results

• Ensure a welcoming and organized store environment together with the team

• Stay informed about products and the brand and use digital tools to enhance the customer experience
   

Your profile

• Passion for fashion, luxury, or lifestyle brands

• Experience in a multicultural retail environment

• Excellent and proven customer service skills as well as a winning personality that builds trust

• Curious, empathetic, and results-oriented – team player with strong commercial thinking

• Digitally savvy and confident in handling retail technologies

• Confident in expressing your individuality and bringing creative ideas to the team
   

What we offer

You can expect a range of benefits, including:

• Recognition bonuses that honor your achievements

• Exclusive employee discounts on Swarovski products

• Paid time for volunteer activities to engage in projects close to your heart

• Free access to our global Employee Assistance Program (EAP)

• Professional advice and coaching in mental, physical, and emotional health as well as support in leadership issues, finance, and legal matters.

• Comprehensive product and personality training to support your development

• Opportunities for professional growth
   

Many of our Sales Consultants develop into leadership or specialist roles – for example Store Manager, Trainer, or Visual Merchandiser. We support you in building a career that fits your goals.
 

About Swarovski

Swarovski creates products from crystal of the highest quality and masterful craftsmanship - designed to bring joy and celebrate individuality. Since our founding in 1895 in Austria, we design, produce, and distribute world-class crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home objects worldwide.

Sustainability and responsibility are core values of our brand. From circular innovations to diversity and inclusion to the philanthropic work of the Swarovski Foundation - we empower people to express their individuality confidently and respectfully. We firmly believe that diverse perspectives enrich and strengthen us.

As an employer, we promote equal opportunities and an inclusive work environment. Our goal is to live fair personnel policies and create a workplace where everyone truly feels belonging.